Key Feed Account Specialist
Resume:
ROBIN SCARBOROUGH COX
**** ***** *****, ******, ***** 79015 806-***-**** ******@*****.***
Multifaceted, resourceful professional with comprehensive experience in agriculture. Expert at developing strategies, managing time wisely, and providing innovative solutions to meet and exceed organizational and sales goals. Equipped with extensive knowledge of feed testing for animal nutrition and animal health for optimal production. Continually explores ways to address new demands and challenges with positive attitude and effort. Excellent communication skills to foster and fortify partnerships with customers and internal cross-functional departments. AREAS OF EXPERTISE
Agricultural Testing Relationship selling Animal Nutrition Animal Science Customer Retention Quality Control
Public Speaking Training/ Development
Project Management
RELEVANT EXPERIENCE
SERVITECH INC - REMOTE
Key Feed Account Specialist 2018–Current
Manage corporate feed accounts in company’s footprint (TX, OK, KS, CO, NE, SD) – understanding unique needs and bringing best practice, research and responsive service to feedlots, dairies, feed dealers and feed manufacturers.
Increase lab revenue by utilizing ServiTech’s network of expert talent to engage innovative, growth-oriented customers by applying analytics and utilizing our innovative and comprehensive decision support services.
Deepen feed testing business in partnership with current customers providing value-added services that encourage retention
Assist customers with data management to utilize their feed testing to the fullest
Cultivate additional business through relationship building and referrals
Collaborate across units in company to improve processes in the system
Provide feed expertise with sales teammates and utilize their expertise in crop service to leverage magnitude of offerings to increase total annual revenue SERVITECH LABORATORY – AMARILLO, TX
Data Review Coordinator 2014–2018
Interpreted technical agronomic testing data to create customer reports. Ensured testing was appropriate to meet nutritionists and agronomists needs.
Reviewed quality controls for soil, animal feeds, plants, and environmental testing to ensure accuracy and precision.
Contributed to customer retention by indentifying needs, performing extensive research on permit requirements, defining action plans, and working with the customer and senior management
Maintained account records including supervising invoicing, credits and quotes. Resolved customer complaints with diplomacy.
Laboratory Technician II 2011–2014
Evaluated fibers in rations/hays through Ankom and Berzelius beaker methods for Relative Feed Value (RFV) calculations.
Performed mycotoxin testing with Elisa (Neogen). Transitioned lab into performing ROSA (Rapid One Step Assay) Charm lateral flow mycotoxin tests to reduce expense and increase efficiency. ROBIN SCARBOROUGH COX
2906 MABLE DRIVE, CANYON, TEXAS 79015 806-***-**** ******@*****.*** 2 P a g e
Analyzed ash, fibers (ADF, NDF, lignin, NDF-OM), NIR scans, various methods for dry matter, pH, Brix, Leco, excess lime, and Afat
Assessed quality controls, calibration curves before approving batches. COX RANCH – PEP, NM
Rancher 1992–2010
Executed day to day management in all facets of cow/calf operation. Responsible for animal health program and data management - financial and production values. Partnered with neighbors to gather, brand and ship. Chaired committees in the New Mexico Cattle Growers Association MSD AGVET – RAHWAY, NJ
Sales Associate Territory Manager, Arizona and New Mexico 1989–1992 Promotion of large and small animal health pharmaceuticals. Surpassed annual sales goals. Managed detailed sales projections, expense logs and promotional budgets. Built professional relationships with livestock industry leaders at trade shows and associational meetings. Developed and presented educational seminars for veterinarians, feedlots, horse owners, dairy and beef cattle producers. OTHER EXPERIENCE
WWW.FORMYGRANDCHILD.COM – PEP, NM; CANYON, TX
Small Business Owner 2000–2015
Created and managed children's gifts website. Product design, fabrication and promotion. Wrote HTML code for site and search engine optimization. Praised for excellent customer service in testimonials with diligence in honoring deadlines.
GRANADA GENETICS – COLLEGE STATION, TX
Cloning Technician 1988–1989
Formulated innovative embryo cloning techniques for commercial production. Performed embryo flushes on donor cows, ultrasound on recipients after embryo placement. EDUCATION
Master of Science in Animal Science
Emphasis on Endocrinology and Reproductive Physiology Washington State University – Pullman, WA
Bachelor of Science in Animal Science
Texas A&M University – College Station, TX
ACTIVITIES
Executive Board Randall Co 4-H Booster Club
Leader, Assistant Leader, Project Leader, and Horse Bowl Coach 4-H Sponsor Soaring Pride Band – Canyon High School
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