Manoj Kumar
Store Manager
Cell Phone: +919*********
Email: adn102@r.postjobfree.com
LinkedIn: https://www.linkedin.com/in/manoj-vats-76343818/
PROFESSIONAL SUMMARY
Working as Sales In-charge with Aqualite Footwear.
Core competencies include 10 years of Retail Exceptional Customer Service with Sales Experience.
Knowledge of outstanding Relationship and Team Management Skills.
Strong Negotiating Skills with magnificent Communication and Interpersonal Skills.
High Degree of commitment to the organization with good integrity and Leadership Skills.
Well proven command on English with International Experience in Retail Industry.
Analytical & Decision making and Public Speaking Skills, with ability to gain Product Knowledge fast, innovate and Problem solving skills.
WORK EXPERIENCE
Store Sales Supervisor 2015 - 2020
Aldo Shoes (Apparel Group LLC)
Dubai, UAE
Supervising, coaching and co-ordinate sales staff and cashier about targets and achievements.
Assign sales team to duties and prepare work schedule.
Forecast, budget, ordering & plan for the area of responsibility to ensure the store meets goals.
Ensure high level of customer satisfaction by being knowledgeable on all products offered and teaming up with team members to provide excellent sales service.
Prepare and maintain reports regarding sales volume, invoicing, merchandising, P&L, inventory, shrink, and personnel matters.
Perform hiring, disciplinary, training, employment relationship, and termination with seniors.
Holding managerial duties, alike visual and operational expectations, refund/exchange, opening & closing the store, developing & implementing display strategies, and signing for deliveries.
Sales Associate 2011 - 2015
Aldo Shoes (Apparel Group LLC)
Dubai, UAE
Greet customers and discuss type, quality and quantity of merchandise or services ought for purchase.
Advise customers on use and care of merchandise, and provide advice concerning specialized products.
Prepare merchandise for purchase and accept the payments as per customer convenience.
Operate computerized inventory record keeping and re-ordering system.
Assist cashiers at the timings of more customers walking.
Customer Sales Representative 2010 - 2011
Marks and Spencer (Reliance Retail Pvt. Ltd.)
New Delhi, India
Generating leads and meeting or exceeding sales goals.
Maintaining client records and getting feedback about product.
Answering customers questions about the product, prices and availability.
Working towards monthly and quarterly targets.
Assist in Trial room
EDUCATION
Master’s in Business Administration 2008 - 2010
Amity University, India
Bachelor of Science 2005 - 2008
University of Delhi
CERTIFICATIONS
Self-Management Training (SMT) 2016 - 2018
Apparel Group LLC, Dubai, UAE
Apparel Managers Program (AMP) 2013 - 2015
Apparel Group LLC, Dubai, UAE
PROFESSIONAL SKILLS
Presentation Skills
Team/People Management
Business Acumen
Inventory Management
Merchandising & Display
Store & Sale Management
Scheduling
Budget/Performance Management
Event Management