Administrative Assistant Social Media

Professional, enthusiastic, and well-organized creative problem solver, regularly sought out by management to assume higher responsibilities within an organization. Effective manager and coordinator with demonstrated skills in customer service, client relations, team building, communication skills, social media, administrative work, and When I work scheduling application, Tracksmart Timeclock Scheduling application, Paychex Flex, MS Office, Apache Open Office, WPS Office, and Google Drive programs.

EXPERIENCE

December 2018 to Current

Manager and Team Leader, Happy Habits, INC.

Responsibilities include customer support, conducting ongoing store and staff performance tracking and metrics for corporate office, management reporting, creating staff schedules for all store locations on a weekly basis, placing product orders, inventory management, conducting invoice reviewing/confirmations, filing and distributing required invoices to appropriate channels as required by NYS Law/ATF, point of sale (POS) application management, merchandising, conflict resolution, creating weekly task layouts for store maintenance and store projects for staff to complete, overseeing all daily store operations, enforcing corporate policies, supervising employees, interviewing, hiring, and training new staff, communicating with staff members, office personnel, and warehouse personnel, providing on-call assistance for all store locations at all hours of operation, conducting staff write-ups for any noted misconduct, creating daily bookkeeping spreadsheets documenting all stores’ daily sales records, and events’ sales management including transporting assembling and selling merchandise at various events.

November 2017 to December 2018

Senior Sales Associate, Happy Habits, INC.

Responsibilities consisted of in-store merchandising, maintenance, and taking inventory, register duties, presenting upbeat greetings, building rapport with customers, communicating with other staff and management, and online marketing, including capturing photos and writing compelling, short articles for social media platforms. Demonstrated professionalism and discretion with all customers.

September 2015 to September 2016

Administrative Assistant, McKee Seminars

Worked directly for Mr. Robert McKee, a Fulbright scholar and one of the most sought after screen writing lecturers in the world. Assisted with logging and filing information, placing product orders, compiling and mailing ordered merchandise, inventory management, coordinating and communicating with other staff, scheduling appointments and communicating with customers via email and over the phone, as well as other general administrative assistance.

EDUCATION

September 2016 to May 2018

Associates Degree - Human Services specializing in Social Work, State University of New York Dutchess. Dean’s List.

CERTIFICATIONS

Certified Reiki Practitioner - Levels I and II 2018-2019

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