Resume

Tripti Rawat

852-***-****

adn0vu@r.postjobfree.com

Objective

A skilled and experienced customer support executive willing to work on a challenging job profile which provides an opportunity to enhance my skills and knowledge, this could provide me an insight into new aspects so that it would be helpful for my career. Experince : 4 Yrs

Company: Jindal x

Designation: Customer Support Executive

From: April 2019- July 2021

• Zomato Process

Providing chat support to UAE, Lebanon, Qatar, Manila, and India Zomato customers. Handling mail queries and concern of International Zomato customers. Out calling supports to customers.

Company : Aegis

Designation: Customer Support Executive

From : Aug 2015- Oct 2017

• Flipkart Process

Ensuring seller onboard and going live without hassle. Providing support for cataloguing to new Sellers.

• Vodafone Process

Handling inbound calls from pan India customer base. Education : Graduate

Completed 10th &12th in commerce stream from CBSE board . Bachelor of commerce from MONAD UNIVERSITY,HAPUR (2015) Personal Details

Date of Birth 21st MAR 1993

Nationality Indian

Gender Female

Father’s Name Mr. Mahabir Singh Rawat

Mother’s Name Mrs. Pramila Rawat

Languages known English, Hindi

Hobbies Reading Books, Travel

Address. 24M, Pocket 2, MIG complex, Mayur

Vihar Phase 3, New Kondli,

Delhi 110096

Strengths

• Familiarity with customer support etiquettes

• Work with positive attitude to contribute the healthy functioning of the organisation.

• Self-Confident and Great Patience.

• Analysing every angle of a customer concern before working on it.

• Willingness to Learn.

• Adaptability to change environment.