Receiving Manager Active Directory

Malak Griess

Paterson, New Jersey, United States

*************@*****.*** 973-***-**** linkedin.com/in/malak-griess-16b80311b

Experience

Information Technology Support Specialist

Comodo

Feb 2020 - Jan 2021 (1 year)

Information Technology Support Specialist

Comodo

Feb 2020 - Jan 2021 (1 year)

Receiving Manager

Shoppers World

Oct 2011 - Dec 2018 (7 years 3 months)

•Assist management staff with hiring and staffing at least 35-55 employees of the receiving department.

•Train 10-15 new booksellers weekly at North Bergen location.

•Prioritizes shipping and receiving tasks including creating a timely and accurate delivery Schedule.

•Manages 35-50 staffing between shipping and receiving team

•Develops a detailed understanding of the shipping and receiving requirements for USF.

•Makes recommendations regarding staffing requirements

•Coordinates the scheduling of 50 employees between assistants and staff members

•Determines cost effective shipping methods and verifies that complete orders have been shipped and received in accordance with USF requirements.

Internship

Passaic County Community College

May 2017 - Sep 2017 (5 months)

•Installing and troubleshoot printers in different models through network or local workstation

•Setting up and managing virtual machine

•Assembling and repairing hardware devices

•Creating and maintaining email accounts for all different level of users.

•Receiving and managing tickets regarding any technical issue

•Operating and setting up user account through Active Directory

IT Technician

Alpha Omega (software and hardware company)

Oct 2008 - May 2011 (2 years 8 months)

•Assist 25-35 companies with installation, configuration and ongoing usability of system hardware and software

•Offer daily operations and systems support to personnel

•Verify functionality of hardware and software components

•Troubleshoot hardware and software issues in person, remotely and via phone

•Assist employees with computer problems and answer their questions

•Conduct daily network backup operations

Education

New Jersey Institute of Technology

Bachelor's degree Engineering Technology, Network and System Administration/ Administrator&Security

2018 - 2019

Passaic County Community College

Information Technology

2015 - 2018

Passaic County Community College

Skills

Teamwork • Technical Support • Customer Service • Information Technology • Computer Hardware Troubleshooting • Software Installation • Printer Support • Cabling • Shell Scripting • Microsoft PowerPoint

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