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An energetic, talented and self-motivated professional with a real passion to deliver quality service to the guests and maintain excellent relationship to encourage repeat business. Having a proven track record of running successful operations that can grow the business, cut cost and at the same time maximize profit.

Looking forward to work with an esteemed organization with an objective to utilize my professional skills and experience and get an opportunity to learn and grow with the organization to develop an enviable career profile.

Location Preference: Middle East/ Mauritius/ South East Asia

Profile Summary

Bachelors In Hotel Management and Catering Technolgy with nearly 11 years of experience in Guest Service,Inventory Management,etc.

Currently associated with Cape Town Fish Market,Dar Es Salaam,Tanzania as a Restaurant Manager;invovlved in supervising staff for efficient service to guests,managing guest complaints etc.

Deft in managing inventory and planning the day’s menu with judicious use of resources.

Adept in imparting training to the staff and managing reports of all employees.

Underwent training at Hotel Pali Hill(Bajaj group of Hotels) in F&B Department.

An innovative individual with strong communication skills;ability to handle pressure in given deadlines.

Education

●Bsc.In Hotel Management and Catering Technology-Under Punjab Technical University-2004 to 2007 with 75%

●12th from Khestra Mohon Vidyabhavan,Contai in 2002 with 52.4%

●10th from K.S.S.S,Contai in 1999 with 64.6%

Key Skills

●Restaurant Management

●Inventory Management

●Emotional Intelligence

●Staff Management

●Guest Focus

●Cost Saving

●Motivation

●Leading & Developing

Work Experience

Present:Restaurant Manager-Cape Town Fish Market-Dar es Salaam,Tanzania-July 2017 to Till Date

Responsibilities:

●Coordinate daily Front of the House and Back of the House restaurant operations

●Deliver superior service and maximize customer satisfaction

●Respond efficiently and accurately to customer complaints

●Regularly review product quality and research new vendors

●Organize and supervise shifts

●Appraise staff performance and provide feedback to improve productivity

●Estimate future needs for goods, kitchen utensils and cleaning products

●Ensure compliance with sanitation and safety regulations

●Manage restaurant’s good image and suggest ways to improve it

●Create detailed reports on weekly, monthly and annual revenues and expenses

●Promote the brand in the local community through word-of-mouth and restaurant events

●Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Coral Ridge Spur Ltd(Spur International)– Dar es Salaam,Tanzania-From:March 2015 to June 2017:Restaurant Manager Manager

Le Watrina-Lake Side Resort & Spa-Chennai,IndiaFrom:Oct 2013 to Feb 2015: Asst.Restaurant Manager

Café Bristot-Muscat,Oman From:September 2011 to September 2013 :Unit Incharge

The Waterfront Shaw– Lavasa,Pune,India-From:Oct 2008 to May 2011:Senior Captain

(The Hotel was situated in Pune,Lavasa.Its a hill resort.It has 56 rooms,under O.W.H.It has 5 speciality restaurant like-American diner,Chor Bizare,Oriental Octopus,Past times,Granma and 2 Bnaquets.)

Hotel Imperial Palace,Rajkot,Gujrat,India –From:March 2008 to October 2008-Captain

(5 Star Hotel was situated in heart of Rajkot.It has 80 rooms.Besically it’s a city Hotel.It has 2 speciality restaurant and 3 Banquets.)

Hotel Neelam`s The Grand From:February 2007 to February 2008 -Captain

TRAINNING:

During bachelors in Hotel Management & Catering Technology Hotel Pali Hill-Mumbai(4 Months)

PPersonal Details

Date of Birth: 24th December,1983

Languages Known: English, Hindi,Bengali, Kiswahili,Arabic

PermanentAddress:Vill-Krishnachak,P.O.-Contai,Dist-Purba Medinipur,Pin-721401

Marital Status: Married

Nationality: Indian

Passport No.:S6692061

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