SAI BALAJI SHANKAR

Pune, India : +91-734-****-*** : adn0ou@r.postjobfree.com

Skype ID: shankarsaibalaji LinkedIn: https://www.linkedin.com/in/sai-balaji-shankar-4380b657

PROFESSIONAL BACKGROUND

Highly accomplished and certified SAP BRIM functional consultant with over 12 years of I.T. experience and proven expertise in end-to-end Implementation of SAP projects across various geographies and clients

Domain experience in implementing and designing core aspects of SAP BRIM (Billing and Revenue Innovation Management) in the areas of Subscription Order management, Convergent Charging, Convergent Invoicing, SAP FICA & SAP Utilities in the areas of SAP IS-U FICA, SAP IS-U Billing and SAP IS-U Device management.

Insightful knowledge of Designing, configuring and administering SAP BRIM and SAP IS-U functional modules with integration knowledge on SD, MM, FI familiarity with core requirements for SAP implementation

Experience in system landscape transformation and upgrade from SAP ECC to S/4 HANA

Experience in Building the SAP CRM solution for Subscription orders, setup of SAP Convergent Invoicing, Master Data, Pre-Paid and Post- paid account scenarios with hands on experience in designing and configuring charge plans in SAP Convergent Charging

Conversant in requirements gathering, designing, development, testing, troubleshooting, debugging, release management

Articulate communicator and team player with effective leadership, decision making, problem solving and interpersonal skills, together with a bottom-line project focus and a CAN-DO attitude

Skill Set: SAP BRIM - Subscription Order management, Convergent Charging, Convergent Invoicing, SAP FICA. SAP BRIM implementation and support. Migration of system landscape to S/4 HANA SAP Implementation & Configuration IS-U Billing & Invoicing Business Analysis Requirements Gathering Solution Planning & Design Technical & Functional Designing Business Process Improvements Client Relationship Management Quality and Defect Management CAB and Change Management Escalation Management Issue analysis & Resolution AMS Support Management Upgrade of system landscape Technical & Functional Support Onshore/Offshore Team Coordination

EMPLOYMENT HISTORY

Allstate Solutions Pvt Ltd. Pune, India

Associate Manager

June 2021- Ongoing

ATG Business Solutions Pvt Ltd., Hyderabad, India

Solution Architect

May 2019-Feb 2021

Acuiti Labs Ltd., Pune, India

Senior Consultant

May 2018- May 2019

Infosys Technologies Ltd., Bangalore

Consultant

Nov 2014- Apr 2018

Wipro Technologies, Bangalore

Associate Developer

Sep 2008- Nov 2014

#1 Project: SAP BRIM implementation Designation: SAP BRIM Associate Manager Location: Pune, Maharashtra, India Tenure: June 2021 onwards Organization: AllState Solutions Private Ltd.

• Responsible for integration of SAP CC with convergent mediation, SAP Convergent invoicing and SAP CRM

• Accountable for interacting with business and product owners to get requirements for the Roadside Insurance product for retail customers for an end-to-end implementation of Roadside Insurance solution in SAP BRIM.

• Managing various aspects of SAP Convergent charging and Convergent Invoicing and FSCD modules along with configurations.

• Configuration of Charge plans, charges, pricing macros and setting up of billing and invoicing processes in Convergent Invoicing.

• Enhancement, business process refinement and application maintenance and support for Allstate Roadside Wholesale Insurance service.

• Creation of Business Process documents, Functional Specification documents and User training manuals.

#2 Project: SAP BRIM implementation Designation: SAP BRIM Solution Architect Location: Hyderabad, Telangana, India / Utrecht, The Netherlands Client: BCD Travel, Utrecht the Netherlands Tenure: May 2019- May 2021 Organization: ATG Business Solutions Pvt Ltd

Close collaboration with senior management and leadership teams to deliver complex financial back-office solution using SAP BRIM for PNR ticketing

SME for SAP BRIM landscape for corporate business travel in the areas of SAP Convergent Charging, SAP Convergent Invoicing and SAP FICA. Identified, analyzed and recommended business systems solutions to management having broad business impact

Established detailed project plans and metrics, work plans, schedules, resource plans and status reports, identify project risks and develop risk mitigation plans

Configuring Charge Plans with Recurring Rates Mapping Tables and set up Charge Plans Pricing for customers to manage corporate travel, billable items and Consumption items setup in Convergent Invoicing system with implementation of Partner revenue sharing

#3 Project: Pay. Car Designation: SAP BRIM Consultant Location: Pune, Maharashtra, India/London United Kingdom Client Name: Tantalum Corporations Pvt. Ltd., London, United Kingdom Tenure: May 2018- May 2019 Organization: Acuiti Labs Ltd.

Product Configuration and Design in SOM/CRM. Designed the Product Configuration to meet the Customer offerings and Product

Maintaining Price conditions based on Products and categories, design and configuration of Charge plans in Convergent Charging

Billable item mapping, Billing and Invoicing in SAP Convergent Invoicing and Customer Financials management

Customizing SOM setup in SAP CRM, Enhancement of Order Distribution Infrastructure (ODI) and enhancement of CRM WebUI Components. Design of Hybris Integration for creating the Provide Order and Provider Contract

Configuring Charge Plans in SAP Convergent Charging and setup of SAP CC – FICA Integration

Billable items and Consumption items setup in Convergent Invoicing system

#4 Project SAP IS-U Application Maintenance and Support Designation: Consultant, Offshore Meter to Cash FICA lead Location: Bangalore, Karnataka, India/ Cherry Hill, New Jersey, U.S.A Tenure: Nov 2014- Apr 2018 Client: American Water Works Ltd. Organization: Infosys Technologies Ltd.

Serving the role of Meter to Cash FICA lead at offshore and onsite in order to offer end to end solution and resolve the issue within the time frame. Production support, application maintenance - corrective maintenance, bug fixes, minor enhancements, batch support and co-ordination with L1 team wherever required

Implementation of Dunning using Collection strategy for Iowa and Kentucky states, process improvements relating to the DNP collections process and resolution of issues relating to Dunning and Collections, correction of escheatment posting, creation of installment plans for written off accounts, submission of receivables to collection agencies and payment processing using PAYMENTUS interface for eCheque and credit card payments

B) Project: SAP IS-U Implementation and Enhancements Client: China Light and Power Hong Kong Tenure: Nov 2015 – July 2017 Designation: Consultant, SAP IS-U lead Location: Hong Kong Organization: Infosys Technologies Ltd.

Serving the role of onsite coordinator for critical/Premium accounts and collaborating with Multi Product/Vendor/Third Party/OEM organization to offer end to end solution for business requirements. Requirements gathering, elucidation of requirements into logical components, functional and technical specifications, unit testing, System integration testing, UAT support, CAB approval process and post production support

Implementation of billing enhancements using Installation groups. Implementation and setup of Payment using Autopay (Direct Debit)

Demand side management for domestic customers in implementation of AMI and SAP Upgrade onsite coordinator

C) Project: SAP IS-U Support Client: Essent, Netherlands Nov 2014 – Nov 2015 Designation: IS-U Functional Consultant Location: Bangalore, Karnataka, India Organization: Infosys Technologies Ltd.

Analyzed business case and user story, prepared Poker documents (AGILE), functional & technical design records, SAP configuration, unit testing, Analysis of issues.

Served the role of functional consultant in the AMS support function for the retail transformation stage and assisted as functional support consultant on FP project within the scope extent of retail transformation for Contract Start date, Web User Store and SD Invoicing

#5 Project: SAP IS-U Support, Implementation of Power Company & SAP IS-U Upgrade Client: Shell UK Tenure: Jun 2009 - Apr 2014 Designation: Associate developer Location: Bangalore, Karnataka, India Organization: Wipro Technologies

Responsible for interacting with the business stakeholders and business process owners to get the requirement, analyzing gap & provide fit gap solutions. Responsible for root cause analysis and resolution of defects, handling post go-live issues and tasks i.e., billing related tasks such as Periodic billing of customer groups, Interim billing as per request invoicing, Printing, creation of billing order, read upload and FICA related tasks such as document reversals, installment plans creation, transfer postings, write-offs, processing of incoming payments.

Responsible for developing functional design to implement various FICA functionalities such as Account Determination, Dunning by Dunning procedure, processing incoming payments through IDOCS and set up of various SD processes such as creation of company codes, set up of sales area, material master, bill form etc.

EDUCATIONAL BACKGROUND

Master of Science in computer Science from Birla Institute of Technology and Science, Pilani, India – 2012

Bachelor of Science in Physics from Pune University, Pune – 2008

Certification: SAP BRIM (Billing and Revenue Innovation Management) Certified Associate 2018

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