Insurance Coordinator Front Office

SL SAMANTHA LARA

********.***********@*****.*** 775-***-**** Shawnee, KS 66217

PROFESSIONAL

SUMMARY

Cross-trained, multi-functioning professional with more than a year of experience in front office landscapes. Keenly equipped to handle training and development of employees, business reporting, time-keeping management, and on-call float for shift shortages. Excellent at setting agendas and providing employee-centric yet, customer-focused environments.

SKILLS Fluent in Spanish

Organization and planning

Staff Supervision

Scheduling

Recordkeeping

Staff Management

Employee Training

Appointment Setting

Dentrix

EDUCATION Great Basin College, Elko, NV EXPECTED IN 12/2021 Bachelor of Science: Management And Supervision

Great Basin College, Elko, NV 05/2019

Associate of Science

Taken over 60 college courses, and have received more than 100 credits.

Coursework in ECON 102, BUS 273 and MGT 323

Great Basin College, Elko, NV 05/2019

Medical Coding And Billing Certificate

Certificate of Graduation in Medical Coding and Billing from Career Step

Coded over 250 outpatient reports and inpatient records. Types of reports coded include: Consultations, Emergency Room reports, Laboratory reports, Operative reports, Physician Orders, Procedure Notes, Progress Notes, Radiology reports, and Pathology reports.

Coded reports in the following specialties: E/M, Anesthesia, Pathology, Psychiatric, General Surgery, etc.

Detailed ICD-10-CM and ICD-10-PCS coursework (635+ hours) and hands-on ICD-10 coding and code set training. Extensive training in the biomedical sciences—medical terminology, advanced anatomy, advanced pathophysiology, physiology, and pharmacology. Training in HIPAA and HIM reimbursement processes (billing statements, CMS-1500 and UB-04 (5010) claim forms, MS-DRGs, etc.) Beacon Academy Of Nevada, Nevada 06/2016

High School Diploma

Graduated with 4.0 GPA

Graduated as Class Valedictorian

Dean's List 2016

WORK HISTORY Assistant Front Office Manager Jenkins Pediatric 09/2020 - CURRENT Dentistry - Shawnee, KS

Checked out patients and gathered personal and insurance information.

Answered phone calls and questions as well as taking detailed messages.

Created and confirmed appoints with patients.

Performed clerical duties such as copying faxing, filing, and emailing etc.

Submitted dental claims to insurance

Received and processed payments made by patients and insurance companies.

Trained new-hires on front office dental procedures to better service customers.

Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Records and Insurance Coordinator Jenkins & 12/2019 - 09/2020 LeBlanc Dentistry - Shawnee, KS

Verified dental insurance on a daily basis

Imported insurance frequencies and data

Handled confidential paperwork and records

Released records to parent other dental offices

Substitute Teacher and Paraprofessional Nye 08/2016 - 11/2019 County School District - Amargosa Valley, NV

Served as an “on-call” substitute teacher for over 3 years. Lesson plans were delivered effectively across grades K-5. Worked with children ages 2-14

Discipline handled properly by maintaining a positive learning atmosphere and never leaving students unsupervised. Classroom was always left collected and neat, having everything prepared for the teacher that would return the next day. Secretary Indian Springs Towing - Amargosa Valley, 05/2017 - 10/2017 NV

Provided clerical support to company employees by copying, faxing and filing documents.

Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.

Maintained office supplies inventory by checking stock and ordering new supplies as needed.

Constantly handled confidential paperwork and dealt with incoming and outgoing certified mail.

Answered phone calls during all work hours. Spoke to customers and received payments.

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