Store Owner Restaurant Manager
Resume:
KIM FANNON
*****************@***.***
Professional Summary
Experienced Account Manager with 25+ years experience focused on communicating and collaborating with clients, vendors, and employees to efficiently complete multiple projects. Works effectively with cross-functional teams in ensuring operational and service excellence. Proven track record with developing client relationships, business analysis and attention to detail.
Junk Atique Thrift Store – Non Profit
General Manager: February 2018 – March 2021
Collaborated with staff and volunteers to improve logistics and workflow. Responsible for intake of donations, merchandising and sales, customer and donor relations.
Tracked and recorded expenses and reconciled sales reports to maintain accurate, current and compliant financial records.
Completed daily cash functions like payroll and wage allocations, budgeting, donating, sales tax records and bank deposits.
Set and achieved monthly and yearly sales goals. Grew sales month over month and distributed funds to missions monthly.
Self Employed – Pay It Forward
Event Planning/Interior Design: 2007-Current
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and day of event coordination.
Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotion.
Enhanced client satisfaction by excelling in prompt communication and attention to detail.
Coordinated vendors and contractors for interior design projects.
Designed projects and collaborated with clients and vendors to ensure complete customer satisfaction.
Retail Store Owner – 2007- 2010
Researched seasonal trends, colors and raw materials to focus on needs of high end buyers.
Developed merchandise assortment to improve category depth and breadth.
Restocked, arranged and organized inventory to drive product sales.
Developed customer relationships to grow customer loyalty and satisfaction.
Café Med
Restaurant Manager: 2010-2018
Handled customer requests, problem resolution and assisted customers in a fast-paced environment.
Accountable for budgeting, cost control, payroll, general accounting, staff management and scheduling.
Developed marketing campaigns to increase visibility of the restaurant. Analyzed market demographics and determined advertising placement.
Maintained outstanding customer service and communication with a high-end clientele.
Designed menu, merchandise and displays in retail section.
KUZZ Radio
Account Executive : 1997-2005
Developed custom solutions that provided and delivered ROI to customers
Organized and prioritized workflow to meet team goals and deadlines.
Called on new clients and fostered relationships to effectively grow business through radio advertising.
Executed strategies for selling effectively against the competition.
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