Michelle Cons
***** * **** ****** **. El Mirage, AZ 85335
********@*****.***
Summary
Administrative professional with ten plus years of experience. Looking to utilize my volunteer experience as a Case Manager Assistant into a full time position or internship position at the Changing Lives Center. Skills
● Strong understanding of client confidentiality
● Knowledge of Microsoft Office Suite
● Reliable and punctual
● Willingness to learn new skills and be a team player
● The ability to work well under pressure, deal with difficult situations and/or people Volunteer Experience
June 2017 to Current
Phoenix Rescue Mission/Changing Lives Center Phoenix, AZ Volunteer Case Management Assistant
● Schedule and maintain records of client’s medical appointments
● Supervise client’s self-administer prescription medication and record information into medication log-book
● Assist with conducting case management assessments
● Provide administrative support to staff
● Maintain relationships with outside agencies for client referrals Work Experience
October 1997 to May 2007
Stantec Consulting LLC. Phoenix, AZ
Executive Assistant
● Greeted clients and vendors both in person and over the phone in a professional and positive manner
● Handled scheduling using Microsoft Outlook Calendars, to include monitoring of calendars and events for executives
● Provided administrative support to multiple stake holders
● Coordinated travel for executives
● Point of contact for Human Resources support including new hire orientation and safety procedures
● Oversaw incoming and outgoing mail and deliveries
● Created meeting agendas and meeting minutes
Education
High School Graduate Phoenix, AZ