STEPHEN

LIDONDE ARUNGA

HOTELIER

PERSONAL PROFILE

I’m a dedicated, energetic

and ambitious person

who has developed a

mature and responsible

approach towards work.

As I graduate with more

than 3 years in the

hospitality industry, I

believe in team work,

being disciplined and

passionate with my

duties.

CAREER OBJECTIVE

To seek a career, utilize

and enrich my experience

in supporting the

organization to achieve its

goals and vision by

harnessing my potential in

handling and overcoming

challenging assignments.

To grow as a professional,

acquiring new skills while

preferring sincerity at

work to opportunism.

CONTACTS

PHONE:

+971*********

EMAIL:

adn05o@r.postjobfree.com

NATIONALITY:

Kenyan

VISA TYPE:

Residence

D.O.B:

04/06/1988

RELIGION:

Christian

EDUCATION BACKGROUND

2015 - 2016 : Certificate in Storekeeping

Kenya Institute of Management

2015 : Computer Course

Prince Collage

2004 – 2007 : Certificate in Higher Secondary Education Mukumu Boys High School

PROFESSIONAL SKILLS

LANGUAGES

English (fluent)

Swahili (fluent)

HOBBIES

Sports-Football

Motorcycling

Reading Novels

Making new friends

TRAINING SEMINARS ATTENDED

Occupational Safety and Health Training – March 2018 Hazardous Material Handling Training – January 2019 0.00% 25.00% 50.00% 75.00% 100.00%

Workpace Health and Safety knowledge

Positive attitude towards work

Customer service knowledge

Excellent Communicator

Detail oriented person

Ability to work independently

Computer literate

Strong leadership and conflict resolution skills

WORKING EXPERIENCE

(i). Dream City Hotel Apartments, Dubai

Housekeeping Attendant – 2019, Current

Accomplishments:

Increased guest satisfaction by attending to their requests and needs in a courteous way.

Achieved the “Employee of the month” award for 2 consecutive months following superior customer service performance and guest feedback.

Trained 5 new staff joining as members of the housekeeping team in different shifts.

Promoted to act as the team leader.

Systematized solid supplies inventory that brought down the misuse of supplies and amenities.

(ii). Pressmaster Africa Limited, Kenya

Storekeeper

2017 – June 2019.

Achievements:

Arranged items in favorable positions and areas of the store for optimal sales.

Completed weekly and monthly schedules/reports according to the store policies.

Issued the items to various departments through the requisition books applying the FIFO (first in first out) and the LIFO (last in first out) methods where necessary.

Designed displays to make the store experience interactive and engaging.

Received orders against the delivery notes, invoices to make sure they tally and then recording the data to the goods received notes (GRN).

(iii). Shimo La Tewa View Hotel, Kenya

Housekeeping Attendant, 2013- 2014.

Waiter, 2014-2016.

Achievements:

Resolved internal conflicts between fellow staff thereby setting an example for employee relations.

Helped chef in cutting tasks hence saving operational costs of the restaurant and also gaining some skills.

Commended for multi-tasking in the largest and busiest section of the restaurant during peak hours and season.

Contact this candidate