Grace A Qualls

**** * ***** ***** ** Unit A, Tucson, AZ, 85716 928-***-**** adn04f@r.postjobfree.com Objective

A faithful and hard worker looking to further and develop a career in the writing community. Education

HIGH SCHOOL DIPLOMA MAY 2018 WINDSOR HIGH SCHOOL, WINDSOR, CO NCRA A-to-Z INTRO TO STENO MACHINE SHORTHAND CERTIFICATE SEPT-OCT 2020 Skills & Abilities

TECHNOLOGY

Skilled in Google systems, Microsoft office products including Microsoft Teams, and utilizing reports and emails. Familiar with Adobe products, Wordpress, and webpage software. 50+wpm typing speed. ORGANIZATION

Vast experience in organizing and filing business work both digitally and with paper copies for long term storage and accessibility.

PUNCTUALITY

Timely updates and completion of projects to better the experience of customers and coworkers are ingrained in all daily efforts through experience with previous professional work environments. COMMUNICATION

Constant verbal and electronic communication between departments and staff in order to efficiently provide optimal services in many differing environments. Experience

SHIFT LEADER DUNKIN DONUTS AND BASKIN-ROBBINS JUNE 2017-AUGUST 2018 Oversaw the work of 2-3 employees during shifts, customer satisfaction, keeping the store to health and appearance standards, and counting the drawers at the end of the night. STUDENT WORKER U OF A BIO5 LABORATORIES RECEIVING ROOM AUGUST 2018-JUNE 2019 Sole contact point for signing, logging in, alerting recipients, and organizing packages in the correct storage temperatures to ensure sensitive materials were delivered safely and efficiently to their labs. SERVER COCO'S BAKERY AND RESTAURANT MAY 2019-NOVEMBER 2019 Greeted and treated guests to many entree and dessert options, and ran the register to allow a friendly and personable entry and exit from the restaurant. CAPTIONING AGENT CAPTIONCALL AUGUST 2020-MARCH 2021 Assisting in the secure communication of people who are hard of hearing and anyone they want to speak with over the telephone with at least 93% accuracy via an ASR computer system.