JORDYN DYBEL

Chino Hills, CA *****

904-***-****

adn02c@r.postjobfree.com

QUALIFICATIONS SUMMARY

Valued team member and task-oriented individual who possesses very strong communication skills. Diligent worker who can achieve success in any environment. Creative, thrives under pressure, and able to make tough decisions.

EDUCATION

University of North Florida, Jacksonville, FL

Bachelor of Science in Communication with a concentration in Advertising, Graduated Fall 2020

Florida State College at Jacksonville, Jacksonville, FL

Associate Degree, Graduated Spring 2018

EMPLOYMENT EXPERIENCE

Anaheim, CA

NANNY

June 2021 to Current

Provide care for a ten-year-old special needs child while demonstrating patience

Coordinated fun activities and drove to and from said activities

Performed light housekeeping including picking up toys and feeding child

The Capital Grille, Jacksonville, FL

HOSTESS

October 2020 to March 2021

Welcome guests as they arrive

Manage an average of 250 reservations a day

Responsible for ensuring the dining area meets guests’ requirements

Provide excellent customer service

Accommodate requests as made by guests

Lead the customer experience for those guests choosing to dine outside of the restaurant

City of Jacksonville’s Division of Sports & Entertainment, Jacksonville, FL

INTERN

August 2020 to November 2020

Conducted detailed research for promotional and gift items

Reviewed event websites to ensure all resource information was correct

Organized the prepared scripts for announcers to align with parade participants

Worked with the social media team to create a schedule for social media posts

Reviewed press releases and made revisions as necessary

Topgolf, Jacksonville, FL

GUEST SERVICES AND MARKETING CHAMPION

May 2018 to May 2020

Guest Services: Welcome and assist guests with the Topgolf experience

Guest Services: Provide a brief overview of Topgolf facilities and available gaming options

Marketing Champion: Represent Topgolf at events throughout Jacksonville and speak to people with the goal to generate more business for Topgolf

Marketing Champion: Distribute marketing materials to create excitement for potential Topgolf guests

Starbucks, Jacksonville, FL

BARISTA

November 2015 to July 2017

Crafted drinks to customers’ request

Responsible for the payment of products or services rendered

Worked with team members to provide an exceptional guest experience through the highest volume channel

Responsible for the overall aesthetics of the store

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