Nora Rivera

**** * *** ***** *** Dallas, TX ***** l 469-***-**** adn02a@r.postjobfree.com

Objective: Seeking a Career with a well-established Company or Organization where my skills are

Implemented and Enhanced.

Education: Educators Inc Private Christian School - Rockledge, FL

• High School Diploma] 2011

• General Studies

Experience:

December 2020 – Current

PFS Patient Access [Parkland Hospital Urgent Care Clinic/Emergency Dept

Obtain, verify and update accurate demographics, financial and insurance information in the process of

registration. Including the entry of the patients /Guarantor information in the patient registration

accounting system. Educate patients about the financial liabilities. Checking Patients on the front and

back end of the office setting. Making sure we have two identifications when it comes to the patient.

Calling insurance companies to verify coverage, communication with our peers and supervisors. Track

productivity and quality and provide cumulative reports daily, weekly and monthly as required. Perform

cash reconciliation and secured payments entry in adherence to financial cash control policies and

procedures. Attend monthly mandatory meetings as well.

cash reconciliation and secured payments entry in adherence to financial cash control policies and

procedures. Attend monthly mandatory meetings as well.

June 2019 – December 2019

Patient Care Associate Parkland Hospital Emergency Dept

Assist any staff member with what is needed for a Patient, making sure that the rooms are prep for the

next patient, taking vitals, and turning rooms, getting patients comfortable, directing patients to the Pod

that they are assigned to from the Triage Section when I get assigned to that Pod, checking in Patients

when I get assigned to the Waiting Area, making sure to double check their Identification, Assist the

Nurses with Patient hygiene, Transfer Patients to their X-ray, Ct, and their Rooms if needed. I also help

with interpretation, flaunt in Spanish as well. Also go into Epic to see if any orders were placed to make

sure they are done in a timely manner, Clear areas for safety of all. and a great deal of Networking,

Communication skills.

October 2012- March 2013

Physician Office Assistant l Endocrinology Clinic

Managing the day to operations within the Endocrinology /Rheumatology Department within the

Medical Facility. Updating and Organizing Patients Medical Records, Including Electronic Health

Records, Computerized Physician orders entry, as well scheduling and coordinating appointments,

verifying Patients Insurances through MVP Provided, updating current medical and personal

information. Charting as well, front and back office opening and closing the office as well.

Awards & Acknowledgements, Skills

• I have received The Employee of The Month award Two Months in a row.

• Also Volunteered at a Homeless Shelter for Families, Soup Kitchens.

• Outreach worker for the Epic, My Ability Software, I core Cashiering

• Medical Office Experience

• Community.

• EMR Systems

• Bi-Lingual /Spanish

• Insurance Verification

Reference Upon Request

2

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