ANAND KUMAR KARN
Ranchi, Jharkhand
CONTACT: 797-***-****/898-***-****
EMAIL: ***********@*****.***
Objective
To serve a growth oriented organization for the benefit of the organization as well as my personal esteem, and secure a challenging position that will develop my knowledge and unique abilities to enrich my career opportunities.
Experience & Certification
Chartered Engineer Certificate from IEI India.
Industrial Design Intern at Galexon Engineering Industries on Solidwork.
Worked as a Service Advisor – General Service in Morris Garages India, Ranchi for Six months.
Worked as a Service Advisor in Premsons Motors Maruti Suzuki Arena, Ranchi for 2 years and 9 months.
Six month experience in marketing field.
Certificate in C and C++ language, python language, Data Science with Python, Communication Skill with 7 Grade out of 10 From TCSiON, The Fundamentals of Digital Marketing Certificate From Google Unlocked.
Certificate in Digital Marketing from Globysn Business School west Bengal.
Certificate in Bearings,Fuel And Combustion, Measuring Instrument and Basic of TQM Training from Capability Development, A tata steel e learning course.
Certificate in Gear Train Design using Autodesk Inventor by Skyfi labs.
Certificate in Smart English Basics For Professionals, Excel for Beginners by Great Learning.
Runs My own YouTube Channel : Easy Gurukul Tuition and Anand Karn Ak.
Professional summary
Passed BTech in Mechanical with 7.07 CGPA from The Institution of Engineers India in Dec 2020.
Ability to work with people at various levels from shop floor to senior management.
Good user communication ability and interpersonal skills.
Job scheduling and labor allocation for day to day operations.
Mentor team members by helping them to resolve issues and ensuring to complete the assigned task within time limit.
Receive and review feedback from customers and follow up to ensure customer satisfaction.
Dynamic, result oriented and a commitment to complete assigned Task.
Make yourself more useful.
Ability to work under pressure and adapt to dynamic environments.
Possessing team spirit and hunger for learning.
Strong problem solving, organizational and time management skills.
Affinity for machinery, Innovative approach and practical mind.
People management skills, Quality and productivity focused.
Degree
University
Year
Percentage
BA Mathematics
IGNOU
2019
Present
AMIE ( BTech Mechanical )
The Institution Of Engineers ( India), Kolkata
2017 – 2020
7.07 CGPA
Diploma in Mechanical Engineering
Birgunj Institute of Technology, Nepal
2015
81.19
Matriculation
Moonlight English Boarding School, Nepal
2010
73.25
Project Worked
Project Description
Mechanical Excavator
•Acted as a team leader.
•Worked on principle of Pascal law.
•Used wooden design for demo.
•Also performed work physically and maintained it in MS Word.
Mechanical spider
•Acted as a team leader.
•Also performed work physically and maintained it in MS Word.
•Worked on principle of linkage.
•Used aluminum for demo
•Made movable by servo motor
Bike
Worked on petrol cycle
Engine used was two stroke Rx100 Yamaha
Chassis and body was made by us with unique silencer
Acted as a team leader
E SCOOTER
Worked with 48v/72v hub motor
48v 10Ah lithium ion battery
Used Rear Disc Brake. * Regenerative Sine Wave Controller * Old Scooter Bajaj Super Converted to Electric Scooter
E – Bicycle
Converted Bicycle Into Electric Cycle
36v 350 w bldc hub motor with 36v 7.5aH battery
Company
Duration
Role
Impulse Marketing Pvt. Ltd, Delhi
June -2016 to Dec - 2016
Trainer
Project Description
To sell book by direct meet to people and to train ten member of own group
Project Roles & Responsibilities
1. Got training for one week and after training sold thirty one books at an average of four per day in one month.
2. Trained 10 members of my group in two month span.
3. Learned five step to presentation i.e. introduction, close story, presentation, price, close.
4. Learned four factor of merchandising i.e. indifferent attitude, fear of loss, sense of urgency, greedy factor.
5.Law of average
Company
Duration
Role
Premsons Udhog pvt. Ltd ( Authorized Dealer of Maruti Suzuki Arena )
Jan 2017 to Sep 2019
Service Advisor
Description
Worked as a Service Advisor
Project Roles And
Responsibilities
1. Done training under Technician
2. Worked on S3D3 Software for Wheel Alignment.
3. Learned to Balance wheel.
4. Learned to change oil filter, AC filter, Air cleaner, Engine oil, and Petrol Filter pump.
5. Learned to check engine oil by dipstick, Battery, Coolant Changing.
6. Learned to open Job Card in Software.
Greeting customers and scheduling service appointments
Cataloguing customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers? repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
Two Days Service Advisor Training at Maruti Suzuki Training Center.
Two Days Soft Skill Training at Maruti Suzuki Training Center.
Two Days Non Soft Skill Training at Maruti Suzuki Training Center.
Company
Duration
Role
Singhania Future Pvt. Ltd, Ranchi ( Authorized Dealer of Morris Garages India )
Oct 2019 To Feb 2020
Service Advisor – General Service
Description
Worked as a Service Advisor
Project Roles And
Responsibilities
My qualifications include the following:
• Serving as the chief point of contact for all automotive service and repair matters; coordinating service schedules, pricing repair jobs, setting appointments, and maintaining daily log status reports to facilitate optimal department productivity and efficiency.
• Managing customer repair needs while maintaining full transparency on cost and time estimates to successfully meet service delivery standards.
• Amassing comprehensive product knowledge to effectively address and support service maintenance requirements and warranty information.
• Earning positive Customer Service Index scores and maintaining trusting and loyal customer relationships due to my strong work ethic and my proven commitment to customer satisfaction.
Supervisor Role
3 Days Training at MG Halol, Gujarat
Supervisor Role
IT’S Skills: Data Science with Python, Python Programming, AutoCAD, C and C++, Computer Hardware, The Fundamentals of Digital Marketing, Digital Marketing from Globysn Business School, Certificate in Bearings
Personal Profile:
Name
Anand kumar karn
Date of Birth
10-Nov-1994
Nationality
Indian
Languages
English, Hindi,Nepalí, Bhojpuri, Maithali
Hobbies
Cooking, Reading Newspaper, Exploring New Places, Watching Cricket of India