Training Specialist Phlebotomy Technician

MOBILE NALINEE PHONE: 626-***-**** EVE S.

E-MAIL: *.*********@*****.*** ADDRESS: SAN GABRIEL, CA 91775 OBJECTIVE

Certified Bilingual phlebotomist with fluency in English and Thai. I am trained to perform venipuncture and capillary punctures in a safe and sanitary manner, Seeking for the position of phlebotomist where I would utilize my knowledge of phlebotomy and improve the quality of care to the patients.

SKILLS

• Handling phlebotomy procedures by collecting specimen from patient, venipuncture/capillary blood collection

• Preparing specimens for transporting to the laboratory and maintaining specimens integrity

• Working in fast moving environment and as a team member to ensure quality of patient care

• Managing stress in order to maintain a professional atmosphere and provide quality services

• Adheres to the the laboratory’s quality control and company’s policies

• Customer service manner and be able to create a comfortable atmosphere for patients and patient’s family EXPERIENCE

THAI CHEF CUISINE, AZUSA, CA DEC 2015 – PRESENT

Food attendant

• Dealing with customer enquiry by telephone and face to face

• Ensuring satisfactions and solving any problems that occur to customers

• Effectively up-selling and offering customers alternatives

• Providing assistance and organizing table turns

• Earned a reputation as an expert in handling difficult and hard to please guests as well as turning them to raving fans SAMITIVEJ INTERNATIONAL HOSPITAL, BANGKOK, THAILAND SEP 2014 - NOV 2015 Customer service representative

• Dealing with customer enquiry by telephone and face to face

• Arranging appointment schedule for patient

• Coordinating with all departments to meet patients need and resolve key concerns

• Providing relevant health service and ensuring satisfaction to customers

• Helping foreigners patient who have an issue with the VISA status while they were having the treatment TRAINING

PICO Maternity Clinic, Los Angelis (Externship 40hrs) 2021

• Performing venipuncture on the variety ages of women

• Preparing the specimens before they all will be sent to the Lab

• Disposing contaminated sharps, blood, and other biohazard fluids with applicable standard policies

• Confirming blood draw appointment and using the computer for patient’s data entry 2

EDUCATION & LICENSE

Phlebotomy training specialist, West Covina, CA 2020 CPT, California Certified Phlebotomy Technician

BLS 2021

Basic life support certificate

KASETSART UNIVERSITY, BANGKOK, THAILAND 2014

Bachelor of Arts: major in English

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