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Saleh AL-Saleh

Computers and Networks

Riyadh, Syrian

+966-*********

admzn9@r.postjobfree.com

To develop a career in the field of Information Technology (IT), and Computerized Systems and implement in a company where a strong sense of responsibility, commitment is required & the dignity of work provides job satisfaction in the field of Information Technologies (IT.

An experienced and goal oriented IT/Networks & security professional, having fifteen years of experience in IT/Networks environment with specialties in Routing Switching, Data Centre and Security. Along with strong technical and analytical expertise, I have the quest to learn and excel in dynamic Technologies.) Skills

Excellent negotiation and communication skills

Ability to work under stress and in groups.

Self-motivation, Excellent ability to learn.

Cisco equipment familiarity

WAN Acceleration technologies

Routing protocol expertise

SNMP monitoring

Firewall management tools

Cisco switching expertise

IP address structure

Network security systems

Technical Support

Circuit management

Cisco router and switch security

MPLS VPN implementation

Layer-2/3 protocols

Firewall technology expertise

F5 load balancer expertise

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OSPF routing

Cisco IDS Network

LAN switching technologies

Enterprise LAN, WAN and Branch Sites connectivity designing, configuration and Optimization.

Troubleshooting of MPLS Layer three and Layer two VPNs and Inter VRF Routing.

Configuration and Troubleshooting of QoS and Multicast. Troubleshooting skills dealing with layer 2 technologies such as VLANs, Trunks, Ether channels, Multichassis Etherchannels and variants of STP such as STP, RSTP and MSTP.

Experience with NAT, PBR, Multi-cast Routing Protocols like PIM Sparse and Dense Modes and Layer 3 Encapsulations GRE.

Deployment and Design of VPN establishment including Site-to-Site and Remote Access VPNs using Routers Firewalls and VPN Gateways. Network Monitoring skills using tools such as SNMP, NETFLOW and Syslogs. Configuration of tradition Firewalls such as Cisco ASA and Next Generation Firewalls i-e Cisco ASA X series and Firepower Threat Defence ( FTD) Firewalls and integaration with Firepower Management Centre FMC. Firepower integration with Cisco ISE, Cisco AMP, threat grid and Domain services.

Configuration of Next generation firewalls for File analysis, Intrusion prevention and malware prevention, URL filtering and Geo-location based blocking. Cisco ISE configuration for dot1x, mab, AAA services, guest portals cisco trustsec.

Cisco AMP for endpoint deployment and policies configuration. Work History

Senior Network Support Engineer

Middle East Internet Company Limited. (CYBERIA® SAUDI ARABIA), Riyadh

Performed troubleshooting for Juniper, Cisco and packet analysis.

Liaised with cabling infrastructure vendors and domestic and international ISPs.

Performed virtual machine provisioning, VM priority setup, and template cloning.

Managed, tracked and coordinated problem resolution and escalation processes.

Demonstrated proficiency in Linux, virtual platforms and cloud connectivity.

2010-03 - Current

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Provided complete end-to-end engineering and installation of route-based IP network solutions.

Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.

Provided firewall and VPN management, L2 & L3security and incident response.

Configured, managed and evaluated multi-protocol network elements for effective end-to-end communications.

Completed efficient and effective troubleshooting of complex multi- vendor network service provider issues.

Deployment Experience with Cisco Routers: Installed Cisco small business routers, ISR G1, ISR G2, Cisco 7200 series and 7600 series routers.

Deployment Experience with Cisco Switches: Installed and troubleshoot Cisco catalyst 2900, 3560, 3750, 4500,4500x and Cisco 6500 series switches.

Deployment Experience with Cisco Nexus switches: Installed and configured Cisco Nx 5K, 2K and 7K switches in Data Centre environment.

Deployment Experience with Firewalls: Cisco ASA, Cisco ASA NG,Cisco FTD

, FortiGate Firewalls.

Deployment Experience with NMS: Cisco Works LMS 4.0, Cisco Prime 3.1, Solarwinds and Manage engine's OP Manager.

End Point Security: Bitdefender Gravity Zone security solution for Enterprises, Cisco AMP for Endpoints.

Network Admission Control NAC: Cisco ISE 2.1, Packet Fence.

Deployment and Design of VPN establishment including Site-to-Site and Remote Access VPNs using Routers Firewalls and VPN Gateways.

Technical support for all ADSL Customers Corporate Users. Network Designing Experience:

· Enterprise Network Campus and branches designing and configuration.

· Proposed, Designed, Deployed and Maintained Complex Enterprise networks involving Cisco's three tier models.

· Enterprise Network internet edge designing.

· Understanding and Working Experience of MPLS Core and Layer three, Layer two VPNs.

· Firewall Zoning and services publishing.

· Configuration and deployment of Next Generation Firewall features using multiple vendors of renowned reputation in the market. As part of routine duties, we added /removed /upgraded different Network Platforms and extended services to new users and upgraded services for existing users .I performed active monitoring of Network performance and troubleshoot different problems that occurred during monitoring. Different platform up gradation and replacement tasks were performed like replacement of Cisco 2960s with Cisco 3560s 3750s and up gradation of Cisco 1800 ISR to

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2800/3800. NPE up gradation of Cisco 7200 VXR and RSP up gradation of 7600 series

Technical Support Supervisor

Nesma Advanced Technology, Riyadh, Saudi Arabia

Responsibilities and skills:

Handle level 2 problems (escalated from level1 support team).

Technical support for all ADSL Customers (Home Users & Corporate Users).

Guide and supervise level 1 support team to enhance their troubleshooting skills.

Do the needed configuration on Cisco devices to have the needed connectivity with other customer's devices.

Help DSP to provide their services as per the planned deadlines.

Troubleshoot and help in solving any problem related to adding a non- cisco device to DSP network.

Verify the hardware, software and configurations of the newly added devices based on the project documentation as well as Cisco recommendations.

First line of support tasks for branches communications problems over phone or remotely.

Manage and assign tasks for Six technicians for solving different types of problem.

Contacts DSPs for solving any DSP related communications problem.

Create and maintain infrastructure documentation.

· Troubleshoot existing networks to isolate problems and recommend optimum solutions for any communications problem.

· Supporting all Cisco products for implementing and troubleshooting and integrating it with other vendor products for Data and Voice.

· Extensive Experience utilizing CISCO (Routers: 800, 1700, 2600, 3600 and 7200 Series Routers, Switches: 1900, 2900, 3500, 4000, 5500 Series Switches.

Technical support for all Nesma employees 24/7.

Supporting system engineers with technical requirements and key solutions.

· Setup, Installation, Configuration and Troubleshooting for Local Area Networks (LANs) Equipments like Hubs, Bridges, Repeaters, Management Software, LAN Switches, Adapters, Repeaters.

· Installation, setting up, Configuring and Troubleshooting of CISCO Routers for LAN-to-LAN or remote Access in different applications Like: LANs, Internet, TCP/IP, Bridging Applications, Remote Access for Netware & TCP/IP LANs and AS/400 Applications.

Design, Configuring, implementing and manage new Installations for networking stuffs for new branches.

Setting up VOIP between Head office and remote branches.

Contact vendors for technical issues or problems.

Monitor network problems and logs.

2007-06 - 2010-03

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Provide recommendations regarding hardware and system software planning.

IT Administrator

Clinic – Network, Raqqa, Syria

Extensive experience in Networking, Operating Systems and Software Applications:

. Networking Design, Integration, Testing and Consultation (LAN/WAN):

· WAN: ISDN, Frame Relay, ATM and MPLS.

· LAN: Ethernet, Fast Ethernet, Gig Ethernet and WLan.

· Trunk protocol, Tunneling protocol.

· Protocols: TCP/IP, RIP, EIGRP, OSPF, and BGP.

· Hands on experience with: Cisco: Router, Switches, Pix Firewall, VPN concentrator, 3COM, Polycom video conferencing, Wireless product of Wave wireless and Proxim and Avaya.

· Operating Systems (MS Windows 9x, 2000, NT, XP), Exchange server 2003, MS DNS and DHCP.

· Effective team player with project management capabilities.

· Excellent interpersonal and customer service communication skills.

· Superb problem-solving ability to win customer satisfaction.. Collecting & Maintaining Computers –Administrating Sun City Co., Moldova, Romania

Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.

Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Led projects and analyzed data to identify opportunities for improvement.

Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Maintained excellent attendance record, consistently arriving to work on time.

Used coordination and planning skills to achieve results according to schedule.

Resolved problems, improved operations and provided exceptional service.

Successfully maintain clean, valid driver's license and access to reliable transportation.

Monitored all company inventory to ensure stock levels and databases were updated.

Production Supervisor

Rumania Telecom Co., Kishinuf, Rumania

Conducted routine inspections of incoming materials to check quality and compliance with established product specifications. 2005-06 - 2006-06

2003-07 - 2004-08

2001-02 - 2003-11

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Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.

Monitored materials use to identify concerns and keep costs low.

Trained staff of direct labor employees to perform assembly and manufacture of product.

Evaluated incoming materials for quality and amounts ordered.

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Utilized lean practices to balance workflow and alleviate redundancy.

Oversaw equipment modifications and upgrades.

Reduced inventory and monthly team labor hours by strategically updating processes and reorganizing operational workflows.

As a team member participated in the deployment and operational phases of Cisco Interoperability and Collaboration System for integrating traditional non-ip end points such as UHF Radios bringing them onboard to the IP cloud. We deployed Cisco 2800 series ISRs as Router Media Services and as Land Mobile Radios LMR. Cisco IPICS software was installed on MCS 7800.

Education

B.S. Computer Engineering: Computer and Information Sciences

Ulim University - Kishinuf, Rumania

Languages

Arabic

Excellent

English

Very Good

Russian

Very Good

Certifications

CCNA - Cisco Certified Network Associate

CCDA – (Cisco Certified Design Associate) Designing Cisco Network Service Architectures

CCDP - (Cisco Certified Design Professional) Designing For Cisco Internetwork Solutions Exam

Silver Peak Sales Professional - SDWAN (SSP-SDWAN) Silver Peak Technical Sales Professional - SDWAN (STSP-SDWAN) 2000-01 - 2005-06

2005-11

2015-12

2015-12

2020-08

2020-08

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Silver Peak Sales eXpert - SDWAN (SSX-SDWAN)

Silver Peak SDWAN Professional (SPSP) Exam -{Deploying SDWAN Technologies

- DST (Self-Paced - SW ver 8.5.6 w/labs) and SPSP Certification} Silver Peak SD-WAN - Deploying Silver Peak SD-WAN Technologies (DST) {( very soon)}

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2020-08

2021-04

2021-05

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