Customer Service
Resume:
Hospitality
Work History
Contact
Skills
Daniel Padres
Knowledgeable and dedicated customer service professional with extensive experience in the Hospitality industry. Valuable team player with an outgoing, positive demeanor and proven skills in cultivating and establishing rapport with clients. Motivated to generate and maintain customer satisfaction and contribute to company success. Server
Fox Restaurant Concepts, Tucson, Arizona
Provided personalized service and experience to
every patron.
Imparted knowledge on menu items and suggested
appropriate options for food allergy concerns.
Kept register accurate through correct billing,
payment processing and cash management
practices.
Exceeded competitive personal and team goals.
Cultivated warm relationships to create regular
customers.
2015-10 -
2020-04
Customer Service Representative
Luxottica Group, Tucson, AZ
Offered each customer exceptional, personalized
service and support to boost sales and customer
satisfaction.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Trained new associates on all operations, including opening and closing, conducting customer
transactions, and balancing drawer.
2013-09 -
2016-01
Intern
Waldorf Astoria Los Cabos Pedregal, Cabo San Lucas, MX
2011-01 -
2011-08
Address
Tucson, AZ, 85719
Phone
*************@*****.***
Bilingual (English, Spanish)
Excellent
10+ Years Customer Service
Expertise
Excellent
10+ Years Teamwork
Experience
Excellent
Microsoft Office/MacOS
Excellent
Problem Solving/Critical
Thinking
Excellent
Verbal and Written
Communication
Excellent
Interpersonal
Education
Received unparalleled customer service experience
and skillset by working under each department of
the FORBES 5-Star Resort and Spa
Greeted guests and engaged in pleasant and
informative conversation while managing their
check-in process.
Promoted local entertainment and sporting events
and offered details to assist patrons.
Arranged for reservations as well as transportation to and from airport, train station and events for visitors. Remedied issues quickly and effectively through
active listening, conflict resolution and dynamic
communication skills.
Bachelor of Arts: Film and Television
Production, Business, Spanish
The University of Arizona - Tucson, AZ
2015-01 -
2019-05
Associate: Hospitality Management
GLION Institute of Higher Education
2009-08 -
2012-05
Communication
Excellent
Cleanliness and Sanitation
Procedures
Excellent
Ability to Work Under
Pressure
Very Good
Perfect Health
Excellent
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