PERSONAL DETAILS

Nationality South African

Date of birth 23 October 1985

Driver’s License Code 10

Address Soweto, Johannesburg

Marital Status Single

Notice Period 2 Weeks – 1 Month

SKILLS

Computer Skills

MS Word

PowerPoint

MS Windows

Excel

Outlook

Internet

Communication Skills

Telecommunications

Verbal and Non-verbal

Active Listening Skills

Open mindedness

People Skills

Team Player

Customer service

Conflict Management

Empathy

EMPLOYMENT HISTORY

PRESSED IN TIME

Position: Store Manager

Duration: June 2019 – to date

Duties and Responsibilities:

Stock and Quality control

Cashier

Dispatch

Invoicing

Ensuring smooth running of store

Meet the store monthly target

Handle monthly reports and budget

Dealing with customer enquiries and complaints

Co-ordinate daily customer service operations such as sales process, orders and payments

Monitoring retail/store operating costs, budgets and resources

Planning and implementation of strategies to attract new customers Reference: Lucas Monyoko 066-***-****

Masiye Matjelele Mokgabuki

280A Motsepe Street

Zone 2 Meadowlands

Soweto 1852

082-***-****

admziy@r.postjobfree.com

SUMMARY

I have also developed a solid customer care and service skills, MS Office, good command of the English language, communication skills and have the ability to deal with highly confidential matters. I am able to interact professionally at all levels and have the ability to work in a professional environment, meet deadlines in a responsible and effective manner. I am an energetic and enthusiastic person who can be an integral part of any team. Page 2 of 4

EMPOWERFIN

Position: Financial Wellness Advisor

Duration: January 2018 – May 2019

Duties and Responsibilities:

Presentations

Administration duties

Sales

CRM systems

Debt review

Policy and loan consolidation

Insurance switch

Reference: Thokozani Mahlangu 065-***-****

FLEUR DE JARDIN

Position: Assistant Store Manager

Duration: January 2017 – December 2017

Duties and Responsibilities:

Cashier

Merchandising

Stock and Quality control

Ensuring smooth running of store

In Charge of compiling rosters and shifts

Handling delivers and markdowns

Ensure products sold are well displayed

Ensuring smooth running of store

Reference: Kgopotso Mkhize 072-***-****

SAPS

Position: Help Desk Coordinator

Duration: June 2014– December 2015

Duties and Responsibilities:

Solve Routine and escalate complex issues based on priority.

Input problems and resolutions into standardized company support centre application.

Ensure customer satisfaction through continuous status information.

Attend to helpdesk calls in person and through email, fax and phone. Reference: Patricia Mako 073-***-****

Page 3 of 4

GLOBAL METERING SERVICE

Position: Check Reader

Duration: June 2013 – March 2014

Duties and Responsibilities

Take readings of meter dials.

Examine meters and related connections and report any defects, damages, and illegal connections.

Turn off service in vacant premises or because of non-payment of bills.

Returns route book to business office for billing purposes. Reference: Dwayne Pienaar 011-***-****

VOLKSWAGEN (VW)

Position: Messenger

Duration: April 2012 – May 2013

Duties and Responsibilities:

Delivering and collecting documents between offices and departments

Plan and follow the most efficient routes for delivering goods.

Maintains record of mileage, gasoline and oil used and any unusual performance of the vehicle

Assisting with photocopying and duplicating machines, binding, and filing Reference: Simon Lelaka (Environmental Specialist) 083-***-**** LEJOELEPOETSOA PRIMARY SCHOOL

Position : HEALTH AND SAFETY OFFICER

Duration : March 2020 To Date

Duties and Responsibilities

Compiling a Safety File.

Assisting in Emergency fire drills.

Evacuation Plan.

Fire extinguisher inspections

Masks and sanitisers are readily available

Inspections

Reference : Mr Tladi Moloto (Health And Safety Coordinator) 074-***-**** Page 4 of 4

EDUCATION

School Name Qualification Year completed

Bedfordview High School Grade 12 2007

Institution

South West Gauteng College

Institution

National Youth development

Agency

(NYDA)

Institution

ADTANCED ACADEMY

Qualification

Marketing Management

Qualification

Co-operative Governance Training

Course and Business

Management Course (Modules)The

Marketing Plan, costing your Goods

and Services, Financial Planning,

Required Start-Up Capital and the

Business Plan.

Qualification

Occupational Health, Safety and

Environment Course

Year completed

Not completed, due to

financial constraints

Year completed

May 2019

Year completed

Still in progress

Reference: Mr. Jomo Moso 083-***-****

Contact this candidate