Information Specialist Project Manager

Jeanette R. PARKER

***** ******** *****

Clinton Township 48036

313-***-**** cell

586-***-**** Home:

*********@*****.***

Professional Profile

Seasoned, innovative, and energetic leader with over 25 years of proven success in the development and mentoring of team and staff members. Most previous position as a Behavior Consultant serving in the role of supervisor, Trainer, and Program Writer for Behavior Technicians and children with ASD (Autistic Spectrum Disorder).

Professional Career

4/27/2017 – 6/10/2020 Centria Healthcare / Behavior Consultant

Supervise and trained Registered Behavior Technicians – implementing ABA service or for Consumers.

Duties:

Provide client-focused instruction/behavior management.

Community-based instruction.

Psychotherapy utilizing motivational interviewing.

Cognitive behavioral therapy.

Brief solution focused crisis intervention.

Development of coping skills.

Development of specific programs.

Monitor client’s program progression.

Conducted frequent skill assessments.

Consultation based services to parents of ASD children.

7/17/2017 – 11/17/2017 Centria Healthcare / Registered Behavior Technicians

Work with children with autism on developing skills

Managing behaviors

Finding alternatives methods for coping

Maintaining data and documentation of the progress of the children.

Social skills training.

Preference/Reinforcement assessments.

2015-2016 EduStaff/Substitute Teacher for Macomb county (K-12)

oFollow lesson plans for absent teacher.

oCreate and complete lesson plans for long-term assignments.

2015 – 2017 Macomb Intermediate School District / Paraprofessional

Assist educator with the daily activities of special needed children.

Assistance on field trips, classroom activities, teaching of life skills

Any areas assistance is needed.

7/2013 – 1/29/2015 Full Time Student

Walden University, Doctorial Program in Psychology – PhD obtain February 2018.

2007 – 7/20/2013 Blue Cross & Blue Shields / Team Leader – Provider and Servicing (PRS) Phones

Supervised and managed a team of 22 members.

Provide leadership to team in phone area in forms of coaching and developing, mentoring, discipline, attendance recording, and documenting.

Scheduling time off and on the phones and non-phone activities.

Monitoring the action of the call enter to ensure proper support in the call gates.

Oversee specialty gates such as pediatrics specialty and bluecard.

Project Manager for many projects which were geared towards employee engagement such as forming 5 different employee committee groups; call center education for the development of department talent and skills; and department entertainment and celebrations.

Accomplishments

Completion of a Doctoral Degree in Psychology with a concentration in counseling and human services.

Completion of dissertation on “Factors Impacting the Financial Independence of Women Who Were Teenaged Mothers.

Certificate of advanced studies in Human Services.

Education

MA Degree-Clinical Mental Health Counseling-Degree expected Inter 2022.

PhD Degree – Human Service Psychology February 2018 Walden University

MA Degree – Industrial Organizational Psychology May 2010 Walden University

BA Degree December 2007 University of Michigan Dearborn Campus Dearborn, Michigan

AA Degree – Business Information Specialist June 1988 Davenport University Kalamazoo, Michigan

Professional Affiliations (Current & Past)

Member of Toast Masters

President of MEGA (Motivating and Elevating Girls Attitudes).

Member of The National Society of Leadership and Success.

REFERENCES

Ms. Jodie Davis, ******@*****************.***

Dr. Sandra Harris, ******.******@*******.***

Dr. Shari Jorissen, *****.********@*******.***.

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