YISRAEL SCOTT

Spring Valley, NY 845-***-**** admz88@r.postjobfree.com LinkedIn Profile

SUMMARY

IT Administrator with 20 years of experience commanding, managing, and supporting IT infrastructure for enterprise environments to small businesses. Hands-on Leader focused on modernizing IT systems, automating deployments, and optimizing IT service delivery to maximize staff productivity, reduce system downtime, increase security, and improve system reliability.

SKILLS

●IT: Service Delivery, DevOps, Infrastructure Design & Deployment, Cloud Services, Integrations, Testing & Automation, Performance Monitoring & Alerting, Cybersecurity, Disaster Recovery, Backup/Restore, Ticketing Systems, Asset Allocation & Procurement, User Training, Technical Support & Troubleshooting.

●Leadership: Strategic Planning & Execution, Team Management, Project Lead, Prioritization, Process Improvement, Cross-functional Collaboration, Staff Hiring & Management, Training & Development, Coaching & Mentorship, Interdepartmental Alignment, Change Management, Budgeting & Resource Allocation, & Executive Reporting.

●Technology: MS Active Directory, TCP/IP (DHCP/DNS/WINS/LDAP/SMTP/HTTPS/SSH/SFTP/TELNET/SQL/SNMP/LDAP/RDP/SSH), Aspen Canopy ERP, PowerShell, Bash/ksh, Linux (Red Hat/CentOS/Ubuntu), IT Glue, Jira Confluence, Fortinet FortiGate Firewalls/enSilo, Avaya IP Office Manager (Digital and IP Phones), X-410 Web-Enabled Controller, NVR-DW Spectrum Camera System, AspDotNetStoreFront, MS Teams, Zoom, & Access Control with Protector.net.

CERTIFICATIONS

●Microsoft Certified Systems Engineer (MCSE)

●Linux/Unix System Administration Certificate

●AWS Certified Cloud Practitioner

RELEVANT EXPERIENCE

IT Administrator, S. Bertram Foods 2019 - Present

●Managed 100+ users with Microsoft Active Directory, Group Policy, and Office 365/Azure Portal. Remote support of Microsoft RD Gateway/RD Web secured with DUO Two Factor Authentication.

●Managed a team of two IT Guys; trained them in IT procedures and Help Desk use. Onboarded new employees and trained them in core Line of Business software. Wrote training documentation for use of systems and software. Collaborated with third-party vendors to resolve complex issues.

●Supported 300 devices (Servers, desktops, laptops, tablets & phones) with ConnectWise Control, RDP, UNC and Dell OpenManage/iDRAC. Administered Wi-Fi networks with the Unifi Controller and supervised 25 Access Points/Switches.

●Deployed and managed 50 Android Tablets with Hexnode Mobile Device Management (also ManageEngine MDM) to track truck locations, metrics and insured FMCSA ELD compliance.

●Extensive experience with Aspen Canopy ERP (AP/AR/IC/PO/OE/EventWatch). Created many advanced reports for Senior Executives with AspenView and SQL Server (eg. Customer Sales by Day/Week/Month/Year, Product Sales, Salesperson Sales, Orders per Week by Customer Service Ladies, Scheduled Reports, Reports automatically emailed based on rules).

●Setup IoT x410 Web-Enabled Programmable Controller to monitor power on four compressors and alert WH Operations during a power outage.

●Maintained 40 Honeywell voice units using Vocollect VoiceConsole for 100 warehouse employees and managed the warehouse with BFC Warehouse Management System.

●Supervised digital and IP phones using Avaya IP Office Manager. Fully responsible for all aspects of Technology on Reach Trucks. Documented all aspects of technology in IT Glue for Business Continuity.

Owner & IT Consultant, Lead Tech Now 2018 - Present

Specialized in Microsoft technologies for Businesses, Schools, and residential homes. Soup to nuts support for all IT, system, and application issues.

Conducted Microsoft Windows Client Server installations, configurations, and customizations.

Network connectivity issues, application back-ups, performance tuning, and training.

Hardware/software upgrades, virus/malware/spyware removal, data recovery, back-ups, Chromebooks, performance tuning, printers.

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YISRAEL SCOTT page 2 of 2-845-***-**** admz88@r.postjobfree.com

Technical Consultant, Deutsche Bank 2016 - 2018

●Packaged, deployed, and customized Microsoft Office using PowerShell Scripts, the MS Office Customization Tool, and SCCM for 100,000 devices worldwide in the Deutsche Bank Estate.

●Reduced deployment time by 70% by adding core MS Patches to the deployment via the Updates folder instead of using GPO.

●Automated bank-wide software packages with MS System Center Configuration Manager (SCCM) 2012 by creating PowerShell/Batch scripts and editing VB scripts to upgrade MS Office.

●Designed Windows Active Setup to write to HKCU for Office 365 Modern Authentication and created PowerShell wrapper scripts to bundle the MS Scrub Tool, MS Office 2013 64bit Application, and MS Proofing Tools Kit into one seamless pkg.

Linux Support Engineer, Verizon Wireless 2015 - 2016

●Reduced the risk of failure and increased efficiency by 40% by testing and debugging the new Production Invoice System that processed $600MM in transactions per month.

●Monitored the system with ESPx, ran shell scripts, and conducted extensive troubleshooting and log RCA.

●Analyzed IBM Cognos Reports to guarantee accuracy, protect data integrity, and ensure customer satisfaction.

●Verified the insertion of transaction records in Oracle database using SQL queries and shell scripts.

Production Support Engineer - Level 2 Security Clearance, Federal Reserve Bank of New York 2014 - 2015

●Worked with 12 developers and 6 BUs to deploy, maintain, and configure custom bank apps on Windows and Linux Servers.

●Managed web administration of the Microsoft IIS and IBM WebSphere and deployed Enterprise Applications on Windows Servers 2012/2008 and Red Hat Linux Servers (v5.x, 6.x) in a highly secure environment requiring CyberArk Firecall IDs.

●Monitored applications and systems with Splunk, created alerts to notify relevant teams when issues occurred, and troubleshooted Oracle SQL, MS SQL Server, and MySQL databases.

Senior Configuration Engineer, CME Group 2011 - 2014

●Deployed and maintained pre/post Enterprise Trading Applications on Linux/Windows Servers and IBM WebLogic.

●Automated manual steps via shell scripting and Atomic UC4 to streamline deployments.

●Managed web administration of Microsoft IIS and LAMP to increase stability of trading apps.

●Installed and supported Tibco/RVD, created and documented Confluence Sites, handled IT tickets in the BFC Remedy.

●Troubleshooted complex networking, security, F5, Apache, Tomcat, and SQL issues within .NET and Java EE applications.

●Launched the ZEMA System for Apache Tomcat Apps to collect market data from an unlimited number of data sources in order to make it accessible through a wide range of Company tools and services.

IT Administrator, OTA Management LLC 2000 - 2010

●Packaged and deployed hundreds of software packages via WinInstall Server to LAN/WAN clients throughout the country and deployed desktops and servers via MS Remote Installation Services (RIS) to maximize staff productivity.

●Maintained 98% uptime for 100+ FIX connections for Orders/IOIs/ATs/Options over multiple service bureaus and networks, including Mixit, Bloomberg, Charles River, Eze-Castle, ITG, NyFix, Thomson Reuters, and TNS.

●Spearheaded the MS Office 2007 Pro migration of 100 desktops/laptops using WinInstall Server, the MS Office Customization Tool, and MS Group Policy Startup Scripts to improve productivity and security.

●Installed, customized, and upgraded trading systems 50 desktops, including OTC Dealer Pink Sheets, Nasdaq, ThomsonONE, Instinet, ISE, Fidelity, Fast Track, KnightDirect, Rediplus, Pipeline, and X Trader.

●Created and managed Group Policies in Active Directory to automatically push software to user groups in waves.

●Supported Front-Line Trading Applications, ATS/ECNs, and regularly ran shell scripts using bash, ksh, and awk to troubleshoot performance issues on 100 RHEL Linux and Solaris Servers while improving processes to increase stability.

●Managed the Microsoft client-server network via Active Directory and maintained hardware/software and Cisco switches/VPNs/Appliances in two data centers.

●Troubleshot desktops, laptops, LAN/WAN issues, Blackberry Enterprise Server and devices, and trading turrets.

●Supported 40 hosted Citrix applications and virtualized desktops for 50 traders and users around the country.

EDUCATION

●Bachelor of Arts in Communication Studies, University of California at Santa Barbara (UCSB).

COMMUNITY SERVICE

Launched and operate a non-profit charity organization which distributes thousands of moving boxes per year to help needy individuals with moving expenses.

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