Assistant Administrative

Christy Evans

Tel: 281-***-****

**********@*****.***

PROFESSIONAL SUMMARY

Dependable, results-focused Professional with over 25 years of experience in Customer Service, and Administrative Leadership roles. Seeking a position where my skills can be utilized to achieve company goals and objectives. Ability to work well under pressure, paying close attention to detail with changing priorities, and maintaining a ‘can do’ positive attitude. Comfortable interacting with all levels of Management using the utmost confidentiality, sensitivity, and discretion. Confident in building value- based relationships, going the extra mile independently, while encouraging and supporting team members to deliver quality results in a timely manner. SKILLS

Word, Excel, Outlook Communication [written and verbal] Strategic Planning Accurate Data Entry Advanced Clerical Knowledge Leadership Skills Customer Needs Assessment Customer Service Performing Accounting Functions

PROFESSIONAL EXPERIENCE

Broussard Logistics 2013 – Present

Account Manager

Developed trusted advisor relationships with clients to ensure they are achieving full business value Understanding my customer’s requirements and needs and working with other teams to meet or exceed customer demands and generate revenue for the company Escalating, tracking and solving client issues

Experienced in developing client reports

Heavy data entry along with client specific coding Communicating with clients whenever required

Ethical behavior

Manage projects within client relationships working to carry out client goals while meeting company goals Pull bank reports

Bank deposits

Updating ledgers, researching and resolving discrepancies Executive Assistant 2013 – current

Prioritization and problem-solving

Implemented and maintained volunteer/charity functions on behalf of the company Point of contact among executives, employees, clients and other external partners Office Manager duties – welcoming visitors, maintaining office supplies, answer incoming phone calls, managing the executive’s day-to-day calendars, partner with HR to maintain office policies as necessary Organized activities and maintained disciplines to consistently implement best practices Identified, researched and resolved billing variances Contacted clients with past due accounts

Quality Control 2005 - 2013

Verification of client billing accuracy

Submit daily reports to clients

Backup data entry

Customer Service 2003- 2005

Provide prompt, accurate and courteous responses to clients’ questions/concerns Ensure accurate and timely data entry into operating system Ensure accurate and timely client invoicing

Understand department process flow, constantly looking for areas of improved efficiency EDUCATION

High School Diploma 1986

Deer Park High School Deer Park, TX

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