Bpo Customer Support
Resume:
Contact
W O R K H I S T O R Y
S M A L L B U S I N E S S O W N E R
U N I F I E D S O C I A L S T R E E T W A R E
Owner of an online clothing store at Facebook market. Maintained organize, presentable merchandise to drive to continuous sales.
Organized photos and posts to maintain store visual appeal, engage customers and promote merchandise.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Analyzed and process returns, assisting customers with finding alternative merchandise to meet needs.
Applied security and loss prevention by tracking every merchandise sold and reducing store theft.
Implemented up-selling strategies for recommending accessories and complimentary purchase.
Samantha
Rose Anglo
College Drop Out
Address
Novaliches, Quezon City,
Philippines, 1125
Phone
*****************@*****.***
www.linkedin.com/in/samantha-
rose-anglo-09221420a
Skills
Interpersonal communication
Excellent
Customer service
Very Good
Multitasking Abilities
Good
Good Telephone Etiquette
Very Good
Customer Support
Very Good
English language fluency
Very Good
Verbal and written
communication
Very Good
Documentation and reporting
Very Good
organized and attention to detail
Computer Proficiency
Very Good
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of answer incoming calls and respond to customer's emails and management and resolve customer complaints and training in customer support. Motivated to learn, grow and excel in BPO industry 05/2020 -
11/2020
E D U C A T I O N
Junior Highschool
Saint Patrick School of Novaliches Incorporated - 19 Jewel, Novaliches, Quezon City, 1117 Metro Manila, Philippines High School Diploma
Dr. Carlos S. Lanting College - 16 Tandang Sora Ave, Novaliches, Quezon City, 1116, Philippines
No Degree: Bachelor of Science in International
Tourism Management
Our Lady of Fatima University - 1118, 1 Esperanza, Novaliches, Lungsod Quezon, 111, Philippines
2013/06-
2017/04
2017/06 -
2019/04
2019/ -
2021
Very Good
Contact this candidate