Systems Consultant Active Directory

Torwana Washington

Sumter, SC ***** • 803-***-**** • *********@*****.***

Professional Summary

Experienced systems analyst with 10 years of IT experience with emphasis in Meditech, Access & Provisioning, SharePoint, Material Management and Supply Chain. Demonstrated strengths include training and adding users, security structure, technical troubleshooting, project leadership and communication skills.

Skills

Technical analysis

Data collection and analysis

Information security

Inbound and outbound calling

Employee orientation

Testing

Work History

IT Systems Analyst, 08/2017 to Current

Prisma Health Tuomey/Hctec Partners – Sumter, SC

Resolved or escalated problem tickets to resolve user issues.

Meditech Access & Provisioning for over 1500 hospital employees

Microsoft SharePoint to create websites, create calendars and other documents that need to be stored on the intranet

Material Management for supply chain and providing assistance for over 150 vendors

Active Directory (AD) Adding over 1500 employees

Supply Application System Specialist, 09/2012 to 08/2017

MUSC – Charleston, SC

Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.

Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.

Supply Chain

Security structure, quality control over 95%, HEMM data and adding vendors/users within two days of adding contracts

IT Systems Consultant, 09/2010 to 04/2012

Blue Cross/Blue Shield-TM Floyd – Columbia, SC

Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.

Wrote and maintained custom scripts (Knowledge base) to increase system efficiency and performance time.

Assist with password reset for over 2000 providers

Verify electronic submission

Assist with downloading PRO32 software (DDE & PPTN)

Education

Associate of Arts: Management Information Systems

Limestone College - Gaffney, SC

High School Diploma

Sumter High School - Sumter, SC

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.

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