Sales Associate Customer Service

Maureen E. Uphoff

**** ********* ****

Morton, Illinois 61550

309-***-**** = Home

309-***-**** = Cell

CAREER OBJECTIVE

To obtain a position with a progressive company in which I can utilize previous experience, my knowledge of retail sales, merchandising and management to continue my career development. From 1998 to 2013 stayed home to raise my twin sons and enjoy their upbringing

PROFESSIONAL SKILLS

Maintained customer service standards on top 10% of company stores at Kay Bee Toys

Highest standards for maintain corporate planograms on a every other week basis.

Had lowest company shrink percentage in the district for the last 2 years I worked there

EDUCATION

Illinois Central College, East Peoria, Illinois

August 1979 to June 1981

Major: Business Management

Member of Student Government Association

GPA: 3.25

EXPERIENCE

November 2013 to

May 2020 Acosta, Crossmark and PL Marketing

Associate

Duties include doing resets at Kroger in Morton,Illinois Reading Plan-o-gram, moving shelf's, removing products that are clearance or old to back room, putting new products out on shelf and replacing products to shelf where the plan-o-gram said to put products at. These companies were purchased by each other and did same job for all just had company name change

April 1993 to May 1998

Kay Bee Toys - Peoria, IL

Store Manager

In charge of overall store operations which include scheduling, hiring and training, loss prevention, inventory control, ordering and stocking of merchandise using corporate planograms which changed every two weeks.

Supervisor: Bob Martin 309-***-****

July 1991 to April 1993

Famous Barr - Peoria, Illinois

Sales Associate Housewares & China

Duties include customer service, stocking of merchandise, maintaining fixture to corporate standards, loss prevention and inventory control.

Supervisor: 309-***-****

May 1985

to July 1991

Bergners - Peoria, IL

Sales Associate

Duties include customer service, stocking of merchandise, maintaining fixture to corporate standards, loss prevention and inventory control.

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