Pharmacy Manager Pharmacist
Resume:
Education
DOCTOR OF PHARMACY
Northeast Ohio Medical University
BACHELOR OF SCIENCE IN PHARMACEUTICAL SCIENCES
The Ohio State University Columbus, OH
2008
Experience
PHARMACY MANAGER
SAFEWAY PHARMACY 2018 – PRESENT
•Promoted pharmacy services and immunization of all types, including travel medicine to existing and new pharmacy customers while conducting flu clinics, thus exceeding the target for vaccinations by 10%.
•Maintain established procedures concerning quality assurance and maximize profit potential by maintaining on budget inventory levels, low days on hand levels, and high inventory turn metrics.
•Created a positive work environment with coworkers by rewarding excellent work performance, leading by example, and using humor to diffuse stressful situations and enhanced employee morale and productivity through consistent training and leadership.
•Increased sales by 15% and gross margins by 18% as well as reduced expenses and waste through keen inventory control.
•Proactively provide outstanding customer service, resulting in repeat business through the building of rapport with a strong and loyal client base.
•Process prescriptions rapidly in a pharmacy, averaging 200+ orders daily, and guarantee that medicines are prepared and dispensed in compliance with all state and federal laws on pharmacy.
•Earned a solid reputation for being an effective problem-solver, and through creative leadership, and enjoyed an employee turnover rate of less than 1%.
•Encourage and administer vaccinations to improve public health while offering superior customer service, which has resulted in maximum productivity and profitability of the pharmacy.
•Achieved optimum operational efficiency by mentoring and coaching three new staff members to focus on customer needs and satisfaction through on-boarding, open communication, training, and development opportunities as well as performance management processes.
•Administer medication therapy cases using outcomes and Mirixa, helping patients to adhere to their medication and completed 87% of these cases in 2019, saving the healthcare system money by preventing people from going the hospital.
•Managed First Wave of COVID Vaccination support; administer 40 vaccines daily which include Janssen, Pfizer and Moderna and began administering Pfizer vaccinations to ages 12 and older May 2021 while processing consent forms daily to the CDC.
PHARMACIST IN CHARGE
CVS PHARMACY 2013 - 2018
•Championed state and federal laws by guaranteeing pharmacy staff were up to date with current regulations, which made the running of the pharmacy trouble-free and consequently improved customer relations by maintaining the practice within the scope of practice.
•Verified and dispensed between 300-400 prescriptions daily within the allotted time and guaranteed 100% accuracy as well as evaluated controlled prescriptions to ensure compliance and disposal of hazardous waste drugs.
•Managed four technicians and one pharmacist and guaranteed effective communication daily to provide excellent patient care resulting in better patient outcomes.
•Coordinated all facets of operations within the departments and elevated the store to the top 10% of the company for providing immunizations and emerged as the first store to maintain shingrix vaccine availability to patients.
•Pioneered process adopted department-wide to routinely provide patient counseling, increasing patient knowledge/involvement, and reduced dispensing errors by 90%+.
•Designed weekly technician schedule using the My schedule system, always scheduling at least 85% to projected demand.
•Analyzed profit and loss report weekly focusing on ways to improve multiple budgets such as staffing hours, script sales, and supply costs and achieved a 28% revenue increase.
•Consulted with one pharmacist and 100+ patients to fill prescriptions and resolved medication delivery problems, which yielded an organized workflow and increased efficiency, thus improving delivery completion.
•Raised patient immunization awareness, and increased administration of vaccinations to 20%.
•Substantiated patient data and billing information, discovering and resolving 20+ erroneous bills that occurred due to system error, subsequently saving pharmacy $3K in potential loss.
•Maximized performance and objectives by reducing waste and eliminating backorders through an improved drug-inventory management system.
•Precepted 10+ interns attentively and guided as well as trained four pharmacy technicians on the continuous provision of outstanding patient care, thus improving overall performance by 25%.
One year of specialized experience which includes preparing and dispensing medications; educating patients on proper medication use and dosage; reviewing and interpreting physicians' orders for appropriateness of medication; and assessing patients' medication profile for drug sensitivities, incompatibilities, allergies, and/or drug interactions. This definition of experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).
Profile
Seasoned Pharmacist with seven years of experience offering a distinguished career in management, supervision, and training of staff in government pharmacy environment. Proficient in creating efficient processes through work area design, system improvements, as well as balancing heavy workloads while delivering unparalleled patient care. Adept at increasing job satisfaction cost-effectively while providing improved patient care by eliminating potential error, safeguarding patient safety, and maintaining reliability.
Contact
**********@*****.***
Alexandria, VA
linkedin.com/in/chennel-hill-332a57a4/
CHENNEL HILL-WELBON
PHARMACIST
Skills
MS Office, i.e., Word, Excel, PowerPoint
Organizational Change
People Management
Team Leadership
Relationship Building
Documentation
System Improvements
Customer Service
Regulatory Compliance
Medication Safety
Licenses & Certificates
Virginia Pharmacist License #020*******
08/2013
District of Columbia License #PH100002795
04/2018
APhA Pharmacy-Based Immunization Delivery program
09/2010
BLS for Health Care Providers (CPR & AED) Program
07/2013
APhA Medication Therapy Management program
May 2013
HIV Credential Pharmacist - Certified by HIV Academy of Medicine
December 2020
Professional Affiliations
AMERICAN PHARMACIST ASSOCIATION
2009 - PRESENT
STUDENT NATIONAL PHARMACEUTICAL ASSOCIATION
2009 - 2013
LAMBDA KAPPA SIGMA
2011 - 2013
Contact this candidate