RESUME

Ronnie Robert Almeida

Phone: 913-***-****/ 836-***-****. Email Id: admxwl@r.postjobfree.com

Om Sagar Apt, A-Wing, Flat No.202, Govind Nagar, Behind Old Petrol Pump, Mira Road East. Thane - 401107.

Job Interest:

Zeal to Endeavor My best in a Service Industry and to seek a challenging career where I can enhance my skills and gain an insight practicality and at the same time deliver the best to the organization.

Career Objective:

Aiming to be associated with a progressive organization that gives me the scope to apply my knowledge and skills. To be an Integral Part of a team as an efficient team Player in giving away my Best in achieving goals that dynamically works towards the growth of the organization, Regular communications with functional or sub functional concerns to achieve complete tasks and fulfill responsibilities, so that pre-defined organizational goal can be achieved

Work Experience:

High potential with above 8+ years of experience in Operations Management and Customer Service dept.

(2018- till date) Presently working at Sodexo Pvt. Ltd. as a Senior Steward.

(2016-2018)Worked with Muscat International Airport as a Supervisor in Immigration Department From Past 5 years.

(2013-2016)Worked with National Co-op Of Tourism & Hotels in Abu Dhabias a Senior Captain.

(2008-2011) Worked with Italian Restaurant in Dubai as a Captain.

(2004-2005) Worked with Hilltop International Hotel as an Assistant Waiter.

Educational Qualifications:

Completed HSC from Mumbai University in the year 2004, India.

Certificate of Hilltop International Hotel.

Certificate of Dabbawala Restaurant (UAE).

Technical Skills:

Framework : MS-Office, Internet.

Past Job Profile:

Proactive and devoted by collaborating closely with the manager/executive and assuming responsibilities of managing daily activities, directing operations and supervising staff in order to assist in actualizing firm’s aspirations, short term initiatives and long term goals and objectives.

Supported manager in performing management functions such as staffing, training.

Communicated with the support team and implemented the organization’s operational guidelines, standards and policies.

Managed difficult situations to respond promptly to the needs of the guests, solicit feedback to improve service, meet the changing demands of the work environment without delays.

Serviced guests with the immigration on their passport & guide them through to the airport customs.

Maintained cordial relations with other staff and assisted them in resolving their issues.

Achievements:

Been appreciated for timely and quick response on Customer related activities.

STRENGTHS & OPPORTUNITIES

Strengths

Hard & Sincere worker, Constant persistence in doing the best in whatever I do.

Identifies improvement opportunities and implements them, provides suggestions for improvement in processes

Personal Profile:

Date of Birth : 19th March, 1982

Gender : Male

Nationality : Indian

Marital Status : Married

Passport No. : L4819249

Languages known : English, Marathi, Hindi, Konkani

Hobbies : Games, Movies, Music, Gym.

DECLARATION

I hereby declare that the information given above is true and all authentic to the best of my knowledge and belief.

(Ronnie R Almeida).

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