CHANICE DELA CRUZ

Address: *** – A Panday Pira St. Sta. Teresita

Angeles City, Pampanga, Philippines 2009

Contact No: +63-916-***-****

Email: admxsj@r.postjobfree.com

CAREER OBJECTIVE:

Experienced and outgoing professional seeking a position as flight attendant. Where I can utilize my diverse customer service skills, and demonstrate my demeanor in emergency situation. ACADEMIC AND PROFESIONAL BACKGROUND:

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT

Angeles University Foundation Angeles City, Philippines. Manuel Roxas St, Angeles City

School Year 2013 - 2017

SEMINAR ATTENDED:

August, 2013 Basic Front Office Procedures/ Basic Housekeeping Procedures

August, 2014 Amanung Sisuan: Learning the basics of the indigenous Kapampangan script

August, 2014 Safeguarding the intangible Heritage of Kapampangan Cuisine

September, 2014 Eco-Tourism Training and Seminar of Palawan Philippines

2014 Flight Attendant 101

WORKING EXPERIENCE:

JOLLIBEE FOOD CORPORATION

Cashier

Dau Pampanga, Philippines.

May 2009 to May 2010

DUTIES AND RESPOSIBILITIES:

Trained in fast food counter.

Acting with speed in food preparation.

Deliver joyful costumer service.

Cashiering / Cash balancing.

PHILIP MORRIS FORTUNE TOBACCO CORP., INC. (PMFTC)

Brand Ambassador

Angeles City, Philippines

July 2010 to June 2013

DUTIES AND RESPONSIBILITIES:

Direct selling of PMFTC brands of cigarettes.

Brand promotion.

Conducted surveys on cigarettes smokers.

Participated in seminars on direct selling and promotional skills. PHILIPPINE AIRLINES Express (AIRPHIL CORPORATION)

Cabin Crew

R1 Hangar, Gate 1, Andrews Ave., Nichols Pasay City, Philippines December 2017 to 2019

DUTIES AND RESPONSIBILITIES:

Ensuring the safety and security of everyone on board throughout the flight.

Checking cabin before take-off to ensure compliance to safety regulation.

Ensuring the satisfaction of passengers by answering and offering them assistance.

Give the safety presentation in a well prepared manner.

Monitor the cabin frequently for the entire duration of the flight.

Adhere to established regulations and procedure.

Remain calm and offer assistance to passengers in the event of emergency.

Give particular attention to passengers with special needs (children, disabled, elders etc.)

Prepare accurate flight incident reports concerning any significant issues or happenings. WORK AND TRAVEL PROGRAM:

SIX FLAGS MAGIC MOUNTAIN

Team Park Associate

26101 Magic Mountain Parkway Valencia, California 91355 March 25, – June 1, 2016

DUTIES AN RESPONSIBILITIES:

Handles guest interactions such as questions, complaints and requests for assistance.

Communicate with management any concerns and/or comments.

Follow proper guidelines for revenue collection.

Communicate and entertain guest.

AWARD AND CERTIFICATION:

Management Information System

Angeles University Foundation 2015

Team Member of the Week

Six Flag Magic Mountain 2016

Basic and Advance Mandarin

Angeles University Foundation 2017

Advance Mandarin

Beijing International Chinese College 2017

Lead Cabin Crew

Philippines Airlines Express 2018

SKILLS:

Interpersonal Skills

Intermediate in Computer skills

Adaptability

Strong Work Ethic

Leadership

Time Management

LANGUAGES:

English, Tagalong, Kapampangan (local dialect), Basic Mandarin I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Contact this candidate