Control Officer Administrative

ANNALYN NEO CELESTE

Mobile No: +971-**-***-****

Email: *************@*****.***

HIGHLIGHTS

Extensive customer service experience.

Excellent interpersonal communication skill.

Hardworking, fast learner and dependable team worker.

Reliable, organized and meticulous to details.

Ability to remain calm in crisis situation.

EDUCATIONAL ATTAINMENT

2000-2004 Bachelor in Business Administration major in Management

Polytechnic University of the Philippines

WORK EXPERIENCE

Position

Company

Job Description

First Class Cabin Crew

October 2007 to June 2020

ETIHAD AIRWAYS

Abu Dhabi, UAE

Dedicated Cabin Crew responsible for First Class guest, VIP, Head of State, Head of Government, Royal Family, Politicians, high level corporate officers, celebrities, and any other important person

Knowledgeable with set of international courtesy rules. Addressing VIP’s, Protocols.

Effectively and efficiently attend and anticipate First Class guest needs and welfare. Making sure not just to satisfy their flight experience but to delight them throughout their journey.

Passenger Relation Officer for VIP’s

September 2006 to August 2007

LVV Food Corporation

Singapore Airlines / Thai Airways Lounge

NAIA Terminal I, Paranaque

Accommodating and assisting First Class, Business Class Passengers, and Star Alliance Card Holders to their special needs and inquiries.

Making of Daily Passenger Manifest Reports and forecast

Monitoring flight info such as ETA, Boarding time, etc. for Passenger inquiries

Food preparation and presentation

Making of boarding announcement

Administrative Officer

July 2005 to March 2006

Transglobal Consolidators, Inc

NAIA Ave, Paranaque City

Hiring & Recruitment Process

Monitoring and preparation of Employee’s attendance report on a daily basis

Employee’s Benefit Administration

Events Coordinator

Preparation of Minutes of Meeting

Preparation of Memos & Correspondence

Preparation of Visual Aid Presentation for Management Committee Meeting

Checking and Inventory of supplies

Clients / Guest’s Relations

Document Control Officer in ISO

ISO – Internal Quality Auditor

Contact this candidate