Varsha Desai

Senior Software QA Tester

Email: admxnw@r.postjobfree.com

Contact: 732-***-****, Iselin NJ

US Citizen, Woman Diversity Candidate

EXPERIENCE SUMMARY

Experienced Senior software QA tester with over 10 years engaging in full system development/testing lifecycle experience, including designing, developing and implementing the test plans, test cases and test processes with significant cost savings and audit quality in mind.

Have extensive experience as Quality Assurance Testing Consultant to Fortune Clients using both Automation and Manual Testing frameworks using Waterfall and Agile Methodologies and Programs with experience in various domains such as Telecommunications, Banking & Finance and Media.

Results-Driven, Versatile information technology professional seeking opportunity to significantly contribute to the growth of the organization and intern enabling a long term fulltime career path.

SKILLS SUMMARY

SQA Testing & Methodologies

Regression & Negative Testing

Test Plans, Cases & Processes

UI & Compatibility Testing

Functional Requirement

Automation Testing

Scripting & Documentation

Defect/Bug Tracking

Requirement Traceability matrix

Test Strategies & Coverage

EDUCATION & CERTIFICATION

ISTQB and ISEB Certified Tester

Certified Scrum Master [CSM]

HP certified in QTP 9.2

Master in Computer Management (Pune University, India)

Master in Commerce (Banking & Finance) (Pune University, India)

Best Team player award in the year 2010

TECHNICAL EXPERTISE

Database

SQL

Testing Tools

HP ALM (Quality Center) for test planning, execution, bug tracking & reporting

Selenium Web Driver (Java Script)

QTP9.2/UFT v12(VB Script)

Fitnesse

Jira – Defect Tracking tool

HPALM (v12.0)

VersionOne Tool

Config Management

GitHub, SharePoint, JIRA

Testing Frameworks

BDD(JBehave)

Keyword driven, Data Driven and Hybrid driven

Modular Testing framework

Specialist

Test / Risk Management

Test Strategy and Planning

Cross trainings and Knowledge transfer

PROFESSIONAL EXPERIENCE

Client: Meredith Corporation (New York, NY) (Jan2019- Mar 2021)

Organization: MindTree Limited

Team Size: 6

Testing Process: Manual and Automation Testing

Project Description: OneCMS is the middle layer Content Management System which maintains and process various articles, media, magazines data, websites related to Health, Home interior and Garden, cooking recipes, travel and leisure, People TV stations for the end users. It contains different features like Projects which provides kids knowledgeable play kit. This application generates the weblink with provided details as input for the frontend UI application. Agile process based software testing and program delivery methodology.

Contribution:

•Testing of GUI and Functional Requirements of the Client-Server and Web Applications on multiple levels of the SDLC and STLC.

•Functional Testing, Regression Testing, Ad-Hoc, User Acceptance (UAT), Multi-Browser/Black Box/System and Sanity Testing on various test environments like Testing and Production

•Designed automation scripts and executed the same using ‘Selenium Web Driver’ tool.

•Performed the regression testing using Automation tool Selenium.

•Peer reviews, external review follow-ups, test cases execution, defect tracking and analysis. Contributed to the Test Plan design, automated scripts using Xpaths

•Story or Bug types JIRA ticket validations in each sprint.

•Study of the Functional Specifications or user stories for the application.

•Preparation and development of the UI based functional test cases.

•Verify UDF validation response and JASON response

•Regression testing in Dev and Test environment after the code freeze.

•Efficient defect management and tracking using JIRA.

•Smoke testing after the build deployed in the Production environment.

•Maintaining and sending the daily status report of the project to the management.

•Defined testing metrics for the organization to help them review the test cases and test scripts.

Client: Amazon Audible (Newark, NJ) (Apr 2018- Dec 2018)

Organization: Wipro Technology

Team Size: 6

Testing Process: Manual and Automation

Project Description: Audible.com is the web-based application which provides various books or audio, video recording for different countries (US, Japan, France, Germany etc.) on their regional languages to the end users. Its contents provide different functionalities like searching the category wise item listings, adding the item into the cart, placing the order, cash/credit payment, order fulfillment or cancellation. This application offers different types of membership plan offers (Trial, Gold and Platinum) to the customers.

Contribution:

•Analyzing the tests and preparing the estimations.

•Study of the Functional Specifications or user stories for the application.

•Writing and executing the UI based test cases in Test Trail

•API based request and response writing and executions using Coral

•Testing end to end functionality of APP on the Mobile (Android and IOS) devices

•Analyzing the project risks and escalating to the management.

•Efficient defect management and tracking by using JIRA.

•Worked with developers to resolve problems and managing the process for smooth transition between development team and testing team.

•Automated scripts using Selenium Web Driver tool on the web application.

•Participated with Business Analysts, System Engineers and Development team in reviewing and analyzing the requirements.

Client: DTCC (Jersey City, NJ) (Aug 2015- Feb 2017)

Organization: Tata Consultancy Services

Team Size: 7

Applications: 2

Testing Process: Manual and Automation

Project Description: ServiceNow is the web-based application which provides more than twenty plus services for the end users and different teams in the DTCC organization. It’s an infrastructure support application having different applications are integrated with the SNOW. Every service contents different approvals, fulfillment flows, notifications and Reports. Participated in some other modules such as Change Management, Incident Management, and Problem Management. Also extensively worked on CMS applications.

Contribution:

•Accountable for the overall test delivery including involvement and responsibility of the end-to-end lifecycle from the project initiation to the sign-off

•Provide ongoing coaching, support and advice the core team member on project related issues

•Analyzing the tests and preparing the estimations

•Managed the entire offshore testing teams with respect to assigning the tasks tracking, report generation and metrics collection.

•Maintaining and sending the daily status report of the project to the management

•Analyzing the project risks and escalating to the management

•Provide timeouts feedback and maintain professional communication to related stakeholders of the project

•Efficient defect management and tracking by using HP ALM tool.

•Scheduling and handling the meetings with the Business Analyst for defects.

•Worked with developers to resolve problems and managing the process for smooth transition between development team and testing team.

•Performed positive and negative testing on the SNOW application.

•Study of the Functional Specifications or user stories for the application.

•Automating the scripts of ServiceNow tests by using UFT

•Participated with Business Analysts, System Engineers and Development team in reviewing and analyzing the requirements.

SQS India Pvt. Ltd: (May 2005 – Sep 2014)

Client: Copyright Clearance Center (CCC) (USA) (Mar 2012- Sept. 2014)

Organization: SQS India Pvt. Ltd.

Team Size: 12

Applications: 3

Testing Process: Manual and Automation

Description: Two integrated web applications which are useful for the end users who are searching for medical or scientific articles published by publishers by using DirectPath. DP is integrated with PRM (Party Relationship Management) which is the backend contents of all the prices and contribution of profit share along with type of licenses provided by CCC to the end users.

Client: ABN AMRO, Amsterdam (Dec 2010 - Feb 2012)

QA Team Size: 3 (Offshore, Mphasis)

Testing Process: Manual

Description: The Credit Information Factory (CIF) aims to deliver a set of data query services, providing correct, complete and timely information from across all systems and components in ABN AMRO that are relevant to the Credit Domain. A service interface hides the internal organization of the information factory. Internally, the factory comprises of an operational data store (Credit ODS), a service provisioning layer (Credit IS) and technical system integration layer responsible for collecting current information from core production system (Credit IC).

Client: LOCALMATTERS, USA (Aug 2008 – Nov2010)

QA Team Size: 10 (Offshore, Synechron)

Testing Process: Manual and Automation

Description: The Local Matters Quality Assurance organization has combined FitNesse and Selenium Remote Control to form the foundation of their automated smoke and regression approach. Each automated test is created by generating XPath expressions. All the test cases are written in the FitNesse wiki, using an automated format, regardless of whether individual tests are to be executed manually or automated. Thus, converting a test from manual to an automated one requires very little work. Local Matters helps Yellow Page publishers and local portals with creation of custom content in regional languages, hence the focus remains on automating the sites created in regional languages instead of the English version.

Client: Protegent Surveillance (USA) (Mar 2007 to Aug 2008)

Team Size: 4 (SunGard Technology)

Testing Process: Manual and Automation

Description: Protegent Surveillance provides a platform, which addresses compliance, surveillance and suitability needs of financial service organizations. Protegent Surveillance analyzes trade, account, position and client data, along with third-party market data to support review of transactions, accounts and client holdings. This information is processed against a complex, yet customizable rule base for potential regulatory, suitability and/or compliance violations. Based on SunGard’s flexible Synapse Engine, Protegent Surveillance provides real-time or batch transaction review and account monitoring. The product provides baseline compliance rules for a variety of product types such as mutual funds, equities, options, fixed income products, unit investment trusts, annuity, and life insurance products.

Client: SDP-IPTV (AT&T)(USA) (May 2006 to Feb 2007)

Testing Process: Manual and Automation

Team Size: 6 (Expleo Solution, previously SQS India)

Description: Project Light speed is the AT&T initiative to expand its fiber-optics network deeper into neighborhoods to deliver TV, voice and high-speed Internet access services. AT&T is using the Microsoft® TV Internet Protocol Television (IPTV) to deliver TV. AT&T companies are working with IBM to develop a service delivery platform (SDP) to enable service providers to create and deploy services in a timely and cost-effective manner. The Service Delivery Platform (SDP) is Light speed’s infrastructure built in the form of an implementation layer across a diverse set of resource capabilities. The SDP acts as a communication broker between the Operational and Business Support Systems to the IP Platforms, enabling the delivery of AT&T’s Light speed’s Products and Services, such as HSIA (High-Speed Internet Access), IPTV (Internet Protocol Television), and VoIP (Voice over Internet Protocol). In short, SDP allows for the centralization of service provisioning, content and subscription management, and flow control for all of Light speed.

Client: Vantage (IRIS Project, USA) (May 2005 to April 2006)

Testing Process: Manual and Automation

Team Size: 15 (Expleo Solution, previously SQS India)

Description: @Vantage is the leading framework for building enterprise Health and Human Services (HHS) Eligibility and Case Management systems. @Vantage customers use the @Vantage drag-and-drop User Interface (UI) Builder and modeling tools, in order to plug their rules and their workflows into @Vantage runtime components, such as the @Vantage Rules Engine and the @Vantage Workflow Engine. Using this approach, @Vantage customers can create highly tailored implementations, for many of their eligibility, case management and financial management programs. Programs already implemented or under implementation by customers include Temporary Assistance for Needy Families (TANF), Food Stamps, Employment Services (Welfare to Work), Child Care, Emergency Assistance and Medicaid. The @vantage customer joins an open source community, which includes the Common wealth of Massachusetts, the State of Wyoming & the State of Minnesota.

Contribution:

Study and understand of the application and the Functional Specifications for the application

Identification of the test cases to be automated and Design/ develop of test Scripts

Coding of scripts for Data driven test cases using Datatable.

Writing test cases for the requirements, uploading test cases in Test Director and Executing the Test Scripts

Defect Tracking, Verification and Reporting, Test reporting using Quality Center.

Daily communication with onsite coordinator through mails & conf. calls.

Analyzing the tests and preparing the estimations and Preparing status report

Writing utility functions and Application specific functions

As an automation test engineer, designed automation scripts and executed the same using ‘QTP’ tool.

Performed the regression testing using Automation tool as QTP, a Mercury Interactive tool. Running of the automation scripts and reporting defects using QTP and ‘Test Director’.

Implemented test case optimization technique called orthogonal array, Peer review of the scripts

Test case design, peer reviews, external review follow-ups, test cases execution, defect tracking and analysis. Contributed to the Test Plan design, automated scripts using Xpaths

Managed the entire offshore testing teams with respect to tasks tracking by using VersionOne Scrum tool, report generation tracking and metrics collection.

Detail-oriented Business Analyst with extensive focus on business process changes and improvements, documentation of scenarios.

Managing stories, time allocation, tasks assigning and tracking, maintaining sprint backlog items, attended the daily scrum calls.

Accountable for the overall test delivery including involvement and responsibility of the end-to-end lifecycle from the project initiation to the sign-off

Provide ongoing coaching, support and advice the core team member on project related issues

Handling multiple projects and their different types of activities, releases in the timeline

Analyzing the project risks and escalating to the management

Provide timeouts feedback and maintain professional communication to related stakeholders of the project

Monitor and resolve testing issues, Communicating with onshore team lead

Worked on web application testing on Mobile devices and simulators.

Design and writing test cases in HPQC in BDD format

Tested web API/REST services, Automating the scripts of PRM & DP tests by using Selenium

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