Product Line Manager
Resume:
Mitchel Norris
Department Manager
Motivated, team-work oriented, manager with a demonstrated ability to successfully lead a team of over 30 associates while managing the operations of a multi-million dollar store. Passionate leader with over 4 years of management experience.
**********@*****.***
Georgetown, TX
SKILLS
Leadership Organization Decision-making Conflict Management Active Listening Critical Thinking Process Improvement Problem Solving Positive Attitude Microsoft Excel Salesforce Workday Kronos Photoshop InDesign
WORK EXPERIENCE
Department Manager
Floor & Decor
07/2019 - Present, Austin, TX
Manage operations of the store and warehouse while supervising over 30 associates Monitor team performance, report on metrics, and conduct quarterly and annual performance reviews Administer team member training to maximize associate potential, supporting career development Empower team members with skills to improve their confidence, product knowledge, and customer service Implement business and merchandising strategies to exceed budget goals that have been laid out by corporate Conduct product line reviews and incorporate trends in the local area to drive key merchandising decisions Assistant Department Manager
Floor & Decor
06/2018 - 07/2019, Austin, TX
Sold over $1,250,000 of flooring product while managing departments in the store Partnered with the Department Manager to recruit, hire, train, and motivate associates and new hires Focused on merchandising to increase sales in different sub-categories to create a balanced sales mix Supervised department personnel and ensured deadlines were met Warehouse Associate
Floor & Decor
03/2018 - 06/2018, Austin, TX
Assisted customers daily to load out products using forklifts and other equipment while following safety procedures Received, unloaded, and placed incoming inventory items appropriately Contributed ideas on ways to create a more efficient load out procedure to increase customer satisfaction Digital Marketing Intern
Paleo f(x)
11/2017 - 02/2018, Austin, TX
Edited and optimized company video and audio content to secure higher audience interest and engagement Altered company media to apply SEO's best practices to enhance content for higher reach Analyzed analytics to create new tools to strengthen content for company's website and landing pages Achievements/Tasks
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