AHMED H. LAKHANI
**** ******** ***** ******, ***** 76039 817-***-**** admx6l@r.postjobfree.com
EXPERIENCE
Traffic Officer 2004 – 2015
Eva Airways- Dallas Fort Worth International Airport (DFW)
-Supervising loading and unloading of aircraft within the cargo department
-Arrangement of logistical and hospitality services for inbound crews
-Manifesting records of inbound and outbound flights
-Monitor and respond to telex communications
-Identify and reporting of inbound and outbound damaged cargo Customer Service 1998-2003
DFW Tours
-Direct the planning and ticketing of domestic international travel packages and tours
-Train, develop and oversee agents on Sabre and Reser Vec II software
-Providing high levels of customer service to retail and commercial customers
-Providing ticketing and visa education as well as issuing of travel insurance Store Manager/Owner 1995-1998
Q-Mart Convenience Store
-Oversee inventory and direct purchasing of store merchandise
-Various responsibilities include stocking, cashier, marketing, store maintenance
-Managing day to day logistics, employee relations, and financials. CERTIFICATIONS & AWARDS
• Dangerous Goods by Air (IATA) Eva Airways October 2013
• Load Control Training Program Eva Airways April 2005
• Crisis Management Training Singapore Airlines June 1994
• Outstanding Service on Ground Award Singapore Airlines September 1993
• AMR Management Development Training Program AMR Services October 1988 EDUCATION
Bachelors of Arts Miami Dade College Miami, Florida Secondary Education Saint X’avier School Bombay, India