SONU YADAV
Computer Science Engineering
Contact no.: +91-958*******
E-mail Id: ********@*****.***
Address:
Mathurapur,
Ganjbasoda road pathari
dist. vidisha (mp)
CAREER OBJECTIVE
Focused professional with 4+ years of experience and a proven knowledge of AWS,Cloud Computing, Network troubleshooting and Linux,Apache server,Windows server.Aiming to leverage my skills to successfully fill the role at your company.
ACADEMIC
● B.tech(2016) in Computer Science from Rajiv Gandhi Proudyogiki Vishwavidyalaya University Bhopal (MP).
WORKING EXPERIENCE
TELEPERFORMANCE(AUGUST 2017 - DECEMBER 2020),INDORE(MADHYA PRADESH)
● Provided hardware and software support services to our clients.
● Collaborated with team members to troubleshoot resolve issues.
● Maintained client work schedule and service level requirements.
● Worked directly with customers to troubleshoot product functionality issues.
● Tracked,monitored and documented interaction on tickets for timely resolution.
AHEAD INDUSTRIES PVT LTD(SEPTEMBER 2016 - APRIL
2017),INDORE(MADHYA PRADESH)
● Provided Software and Hardware architectural analysis.
● Performed system Diagnostics and preventive maintenance.
● Advanced knowledge of Windows environment and server virtualization.
● Maintained database of hardware and software assets.
● Ensured availability and continuity of Windows Server and domain.
● Created,tested and implemented network disaster recovery plans.
● Tracked and managed internal and external software licenses.
● Managed daily activities of configuration and operation of IT systems.
● Prepared specifications and requirement documents for the team. TRAINING
● Attended one month training in Cloud Computing with Big Data from HCL Career Development Center Bhopal(MP).
● Attended course of C language from the Sharma Computer Academy Bhopal (MP)
● Completed internship with TheRapidHire Private Limited indore(MP) in Web Development. TECHNICAL SKILL
CCNA,NETWORKING
LINUX /UNIX OPERATING SYSTEM
AWS CLOUD COMPUTING
PERSONAL DETAILS
● Date of birth : 10/08/1994
● Alternate Number : 913*******
● Nationality : Indian
● Current Address : Indore
DECLARATION
I hereby declare that the details provided by me in this resume are correct and I have knowingly not omitted/ misrepresented any information. I am aware that the company can use this data for verification purposes and any material inconsistency identified between the details shared above versus actual information would have a bearing on my employment, based upon company policies. Place: SONU YADAV
Date: / / 2021