Customer Service Representative

SHAIRA VICTORIA

DE GUZMAN

CUSTOMER SERVICE WREPRESENTA®IVE

PERSONAL

PROFILE

Extremely motivated to

maintain customer

satisfaction and contribute

to company success.

Experience with inbound

and outbound, chat/email

support, content moderation.

CONTACT

(J 1555, Castellano, San

Leonardo, Nueva

Ecija 3102

************@*****.***

8

093********

EDUCATION

Araullo University

Bachelor in Science and

Criminology, 2018

SKILLS

¢ Exceptional communication and networking skills

¢ Successful working in a team environment, as well as

independently

¢ The ability to work under pressure and multi-task

¢ The ability to follow instructions and deliver quality

results

WORK EXPERIENCE

Majorel, Customer Service Representative/Moderator

DECEMBER 2019- PRESENT

¢ Maintaining a positive, empathetic and professional

attitude toward customers at all times.

¢ Responding promptly to customer inquiries.

¢ Processing orders, forms, applications, and requests.

¢ Keeping records of customer interactions,

transactions, comments and complaints.

e¢ Ensure customer satisfaction and provide

professional customer support.

Contact this candidate