Nana Mokou
Dunnottar, Nigel
*********@*****.***
Profile
I am a multifaceted, efficient, and reliable administrative professional with experience in supporting roles. I am a well-groomed, well spoke individual who is able to learn with precision and implement the understanding of the business into daily procedures. I have excellent people skills, as demonstrated by the different levels in the structures that I have successfully worked with and reported to. My people skills are advantageous and vital in the teamwork and orientation function. Experience
Element Six
Executive Housekeeper
November 2017 to Present
· Managed a 5 star company guesthouse.
· Received all company's international senior executives and clients
· Manage cleaning, maintenance, and security personnel.
· Reconcile monthly expense reports for the accounts department.
· Managed catering requirements for guest and events held at the guesthouse.
· Liase with suppliers and service providers
Bauer Technologies South Africa / Mineral Bulk Sampling Office Administrator
October 2013 – January 2015
· Responsible for the reception area.
· Handling the switchboard.
· Visa applications for traveling staff members.
· Travelling and accommodation arrangements for all staff members including the executive teams.
· Reconciling monthly travel expenses for the accounts department.
· Assisting HR manager with payroll
· Order and buy office consumables, stationery and equipment servicing.
· General admin.
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Icarus Security Solutions
Accounts Clerk
August 2011 – January 2012
· Overseeing payroll.
· Monthly invoicing.
· Follow up with debtors.
· Online banking.
· Reconciling monthly expense reports for management. Icarus Security Solutions
HR Administrator
April 2010 – July 2011
· Responsible for payroll of 250 personnel.
· Reconciling monthly payroll reports for management.
· Handling queries from department of Labour.
· Representing company at CCMA.
· Recruiting, assessing and deploying new security personnel.
· Assisting operations manager with disciplinary hearings.
· General admin.
Icarus Security Solutions
Operations Assistant
August 2009 – March 2010
· Responsible for the operations and are manager daily schedules.
· Capturing monthly site reports for management and clients.
· Handling client's queries.
· Order and buying of new office and security equipment.
· Updating company inventory.
Highland Heritage Tours (UK)
General Assistant
October 2006 – August 2008
· Managing entertainer's daily schedules.
· Arranging daily tours for hotel guest.
· Working in the bar.
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· Sous chef.
· Housekeeping.
· Daily cash-ups.
Foschini Retail Group
Store Credit Promoter
June 2004 – August 2006
· Opening and handling all new accounts queries.
· Reconciling daily store reports.
· Authorising credit notes.
· Daily cash-ups and banking all daily proceeds.
· General admin.
Education
Intec College
HR Administrator certificate
2010
Cornerstone College
Call Center certificate
2008
De Compu School
Computer certificate
1999
References
Mrs. Janine Hutton
Element Six
Office Manager (retired)
Ms. Juliet Chivandire
Buaer Technologies South
Africa
Accounts Manager
Dr. Thabo Malapile
Botlhale Consulting Services
CEO