BOBBIE JO GUERRERO

***** ***** **** ** ****, TX 790 Phone 915-***-****

Objective

To find an opportunity that will allow me to demonstrate that I am a hard working individual who is anxious to increase my knowledge thereby becoming an asset to the company

Employment History

Sales Representative, Telemarketers

002*********

1440 GOODYEAR EL PASO, TX

Delver prepared sales talks, reading from scripts that desire products or services to persuade customers t purchase a product or service or to make a donation Contact businesses or private individuals by telephone for goods or services or to request donations. Explain products or services and prices and answer questions from customers. Obtain customer information such as name, address and payment method, and enter orders into computers Record names addresses, purchases, and reactions of prospects contacted

Customer Service, Customer Service Representatives 11/2013-06/2014

Empire Today

El Paso, TX

Counter with customers by telephone or in person to provide information about products or services, take or enter customer accounts, or obtain details of complaints Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries complaint, or comments, as well as actions taken. Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money or adjusting bills Complete contract forms, prepare change of address records, or issue service discontinue orders using computers

Tester 1. Electro-Mechanical Technicians

07:2012-07/2013

Echosphere 11 C

Test performance of electromechanical assemblies, using lest instruments such as oscilloscopes, electronic meters. or bridges Read blueprint diagrams or technical orders to determine methods and sequences of assembly import parts for surface defects initial electrical parts and hardware in or meters. Using soldering equipment and hand tools to ensure conformance to specifications using precision measuring instruments

Education and Training

Completion Date:1994

issuing Institution Location Degree Received

Del Vale High School

TX

High School Equivalency

Course of Study

General High School

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