Entry Operator Data

Bernadette Damasco

**** ******** ***** ****: 650-***-****

Antioch, CA 94531 Email: ******************@*****.***

OBJECTIVE

To obtain a position in Customer Service or Administrative field in which I can utilize my experience and implement my skills

EMPLOYMENT HISTORY

2017-2020 The RealReal, Senior Technician Brisbane, CA

●Assist and support eh Supervisor and Lead to help organize, motivate and train associates

●Perform job observation to provide feedback to associates regarding job performance.

●Accurately picks and pack high end items

●Ensure achievement of daily productivity goals

●Delegate and assign daily tasks to the team

●Responsible for planning and carrying out projects on target dates

●Assure compliance with policy and procedures

2014-2017 Xerox State Healthcare Service, Edit Entry Operator II San Francisco, CA

●Data Entry Indexing of Medical Claims

●Alpha-Numeric Filing

●Performed Quality Control Checks

●Data Entry of Medical Record into K-tar Software Program

●Process All Hospital Tars for payment approval

●Safe keeping of Medical Records both Online and Paper

●Scanning Medical Records for online access

1997 – 2014 Shane Hunter Inc., Data Entry Operator San Francisco, CA

●Processed large volume of customer purchase orders

●Responsible for correspondence letter and information sent out to customers

●Maintained company orders, quantity distribution and allocation and inventory reconciliation

●Maintained equipment for data entry department

EDUCATION

1979 – 1982 University of Baguio Philippines

Qualifications:

●Extensive Retail and Business Process Outsourcing Customer Service experience

●Performed Alpha-Numeric Filing of Medical Claims

●Typing skills 30-35 wpm

●Ten-Key by touch

●25 years of Customer Service

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