Room Operator Control
Resume:
Goodwill Sikhosana
admwcg@r.postjobfree.com
**** ******* ********, ***** **** Ext 2, Randburg 2188 Driver’s License : Code C1 PrDP
EE/ Status : African
Languages : IsiZulu, SeSotho, English
ACADEMICS
Barnatto High Sohool
ABET Matric - 2015
Subjects ateenen :
IsiZulu English Maths Literacy
Life Science Geography History
OTHER QUALIFICATIONS
Institution: Yebo Nonke Training and Academy
Courses: Grade A & Response Ofcer
Year obtained: 2013
Institution: Accredited Firearm Training & Assessment (AFTA) Courses: Firearm Competency
Year obtained: 2013
Institution: Stafix Training Centre
Courses: CCTV CP Plus Product
Year obtained: 2016
Skills
• Report writing and presenting
• Interpersonal and Problem Solving
• Computer Literate (MS Ofce, Word, Excel, Emails, Internet & Access) Behavioral Competenoies
● Analytic and logical thinker
● Adapt to any tense situations
● Versatile and able to multitask yet deliver the expected results
● Honest and maintains professional integrity
● Represent the company and client to the same standard of quality as they represent himself Employment
Current Positon: self employen with e-hailieg compaey (Uber techeologies), beee with uber for uener 2 years siece my retreechmeet from TEQC… I have growe much ie my customer relatoes. It has helpen me much with my empathy, I cae uenerstaen the values of havieg a goon braen that ietacts with naily lives of the public.
Previous Employer:
Compaey: Technology Equipment and Quality Consulting (TEQC) Positoe: Control Room Operator & CCTV Incident Investigator Duratoe: 17 January 2017 – 16 May 2018
Dutes: Investigation of suspected thef incidents, identifying safety, health, incident and accidents through CCTV.Proactively advises the client on property loss, health and safety incidents. Ensuring that the service level agreement between the client and service providers is adhered to. Updating reports on Online Intelligence
(CiiMS system). Enrolling new staf members to the micro-biometric system for access control. Receive log and process emergency calls and non-Emergency calls. Action incoming signals (defaults) on vehicle access control. Ensure systems are working. Prioritiiing of emergencies and dispatching responsible teams in accordance with SOP. Liaise with Emergency Management Services’ providers and law enforcers.
Previous Employer:
Compaey: Securitas Specialiied Services
Positoe: Control Room Operator
Duratoe: 21 May 2014 – 08 December 2016
Dutes:
Ensure day and night shif is covered. Atending weekly meetings on week plans layout. Compiling and filing the monthly reports and stats. Reporting and informing the clients on all developments and incidents. Ensuring security ofcers are punctual and serve the level agreement with the client. Previous Employer:
Compaey: Hope Security Services
Positoe: Security Ofcer
Duratoe: February 2012 – May 2014
Dutes:
Patrolling, access control, reporting and observing, receiving and dispatching. Reason for leaving: Got an opportunity to grow with Securitas. Referenoes:
Institution: Hope Security
Manager: Tony Barnet
Contact No: 011-****-*** or 083-****-***
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Institution: Securitas Specialiied Services
Manager 1: Petros Dlamini
Contact No: 083-****-***
Manager 2: Freedom Ndlovu
Contact No: 083-****-***
Institution: Technology Equipment & Quality Consulting Supervisor: David Ilunga
Email: admwcg@r.postjobfree.com
Contact No: 011-***-****
Cell phone: 078*******
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