PROFILE
I am experienced in retail
management with extensive
knowledge in retail operating
principals, practices, and procedures.
I have a strong ability to effectively
plan and organize retail operations to
meet operational objectives in
accordance with organizational
goals. My remarkable ability allows me
to perform consistently under the
pressure of deadlines and other
administrative demands. I am
completely comfortable working
effectively in a diverse environment
and cooperative with others.
CORE COMPETENCIES
Retail Management
Customer Service
Staff Development
Team Leadership
Strategic Planning
Inventory Control
Talent Management
Accounts
Receivable/Payable
CONTACT
Phone:
Email:
********@*******.***
LATASHA CRAWFORD
Operations Manager
EDUCATION & TRAINING
Booker T. Washington High School 2001
Concorde Career College 2003
IRT/CRC Training 2013
OSHA Safety Training 2013
WORK EXPERIENCE
Follett Corporation
Operations Manager
August 2013 – Present
My role and responsibilities are to assist the Store Manager in all facets day-to-day management of the store and supervision of store associates. Ensuring associates are delivering excellent customer service through coaching, training, and development. Support recruitment, interviewing, and hiring of qualified applicants to meet business needs. Supervise back of house functions, maintaining accurate inventory and records. Review operations reports and records, ensuring compliance with company policy and federal, state, local laws. Partners with various support partners and demonstrate strong knowledge of the systems and strategies of the industry to drive profitable sales and control expenses.
Fred’s Incorporation
Receiving Clerk
May 2002 – November 2012
My duties as a Receiving Clerk included managing the shipments and receipts of all products, materials, and supplies. Collaborating and communicating with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products. Operating the supply stand for departments and assisting the Fiscal Agent and Property Control supervisor in conducting periodic inventories of capital equipment items. Tracking, tracing, and troubleshooting and updating the status of incoming and outgoing shipments. Maintaining a clean, neat, and member-ready area.
Maintaining accurate log sheets of daily deliveries, scanning inventory, and counting accurately. Engaging with vendors and drivers with a positive attitude. Providing additional backup support for shipping and receiving departments.
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