Canyon Cyber Security

Auriella Hunter

***** ******** ******

SA,TX ****4

210-***-**** (texting is an option)

**************@*****.***

*********@*****.***

EDUCATION

September/2019 to 2020 Northwest Vista College

Total hours attained: [17 hours]; GPA: [3.411]

Field of Study: [Cyber security]

Relevant coursework completed: [ Student development, Elementary Algebra, Integrated reading and writing, Math prep]

September/2019 to PRESENT Northwest Vista College

August/2006-to-January/2011 Earl Warren HS, Class of [2011]

EXPERIENCE [Work History]

SEPTEMBER/2019-to- PRESENT [SWBC]

[Payment Services Rep.]

[1. Through inbound/out-bound calling, collects past due payments and /or payments arrangements to resolve delinquent accounts

2. Uses sound judgement and follows client and corporate policies to determine suitable collection solutions.

3. Consistently documents conversations clearly and concisely in required in collection systems; accurately updates borrower personal information to provide to financial institutions

4. accurately processes electronic payments using the ECM/ portal system.

5. accurately investigates questions, problems or complaints and promptly refers complex situations to the appropriate resources to ensure client and borrower satisfaction.]

December/2017-to-March/2019 [CVS/Caremark]

[Tech I Case Review Unit]

[Able to apply basic computer skills. Knowledge of Microsoft Office Suite: Excel and Word required; Access, Outlook, PowerPoint, Visio preferable. Keyboard skills essential.

2. Basic pharmaceutical knowledge pertaining to terminology, calculations and protocols.

3. Must be able to utilize available resources independently and provide high quality work. Must be able to absorb

presented information, display motivation, seek development and problem solve.

4. Abillity to adapt and change with workflow and shifting priorities.

5. Must possess excellent written, verbal, grammar, and listening communication skills.

6. Must be able to deal with a diverse customer base (internal and external) in a friendly and confident manner.

7. Ability to maintain confidentiality of PHI (Protected Healthcare Information).]

OTHER SKILLS

Languages English

Computer

Technology

REFERENCES

Samantha Smith, 210-***-****, Walgreens coworker, Sales rep for Spectrum

Juan Berrones 210-***-**** Walgreens coworker, Dominos Delivery

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