Abhishek yadav, +91-888******* *********@*****.***
Summary of Qualifications
Data entry specialist known for quick typing skills, razor-sharp eye for detail and an infatuation with keeping customers and employers happy. Require minimal supervision and continually seek ways to improve processes, accuracy, service levels and efficiency.
Expertise
Data Entry and Order Processing
Word Processing (80 WPM)
Spreadsheet and Database Programs
Invoicing and Inventory Systems
CRM Platforms
Administrative Support
Purchasing, Shipping and Receiving Operations
Account Records Management
Document Storage and Cloud-Based Systems
Accounts Payable (A/P) and Receivable (A/R)
Experience
Honored with company’s “Proactive Problem-Solver” award after initiating meetings with Purchasing, Shipping and Receiving managers to identify their information and reporting needs. Modified data systems, enabling faster and easier information retrieval.
WIPRO PACKS Data Entry Clerk, 11/08/2019-04/02/2021
Recruited by furniture manufacturer and reseller to handle data entry and other administrative tasks.
Key contributions:
Resolved data-management issues that helped elevate Net Promoter Score (NPS) from 89% to 95%. Improved the timeliness and accuracy of data entry processes, reversing longstanding issues of delayed chargebacks and erroneous invoicing.
Reviewed work orders and accurately input data into company database. Flagged accounts needing additional services and routed this information to appropriate teams to prevent service delays.
Stepped in to answer phone calls and assist with other office duties during periods of heavy workflow.
Computers
MS Office (Word, Excel, PowerPoint)
Education
ROSE WOOD ACADEMY High School Diploma