Carlo Limjoco
*** ***** ******, *******, ******* City, Metro Manila, 1470
*************@*****.***
A self-motivated, reliable, and hardworking individual seeking a position as a farm labourer
Skills
Strong problem solving aptitude
Time Management
Good verbal and written communication skills in Filipino and English
Experience
APRIL 2017 – JUNE 2017
IT Staff (On-the-Job-Training) / STI College Caloocan
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked with students and school faculty to resolve computer hardware and network problems, improve operations, and provide exceptional service.
Supported all computer lab operations.
Removed and replaced malfunctioning components to correct hardware problems.
Provided instruction to all lab users on proper use of all equipment.
Handled lab equipment, cleaned keyboards, monitors and disk drives.
Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
Configured hardware, devices and software to set up work stations for employees.
SEPTEMBER 2019 – JANUARY 2020
Technical Support Representative/ Concentrix
Identifying hardware and software solutions
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Managing multiple cases at one time.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Providing support in the form of procedural documentation.
Education
Bachelor of Science in Computer Science / STI College Caloocan (S.Y. 2014-2018)
109 Samson Road, Caloocan City, Metro Manila, 1400