Stefani Hernandez

480-***-****

admw1s@r.postjobfree.com

Objective: To obtain a long term career to retire from. Work History

Lerner& Rowe

October 2019-June2020

● opening case files for social security disability

● assisting case managers with any admin. work faxing, mailing, calling the social security administration

● assisting reception in with incoming phone calls as well as processing mail Amazon Central Operations (part-time/flexible)

July 2018- Current

● Dispatching Amazon orders to available drivers for effective delivery.

● Calling drivers to confirm pick ups after orders show up as “pick up risk”

● Actioning those pick up risks and responding to chime chats from the site in an appropriate time frame.

Arizona Department of Corrections (full time)

April 2017- June 2017

● Safely incarcerated convicted felons to protect the public.

● Handcuffing, patting, random cell searches, strip searches, transporting Shamrock Foods Company(Full time)

July 2015-February 2017

● Opening will call

● Taking payments

● Collecting signatures for all invoices

● Doing EOD reconciling

● Creating COD reports

● Turning in daily deposit to route settlement

● Going to the credit union for change, helping with truck/delivery/product/pricing inquiries

● Training when cross training is necessary

Interviewer for the Maricopa County Bar Association (Full time) July 2010 - July 2014

● Answering incoming calls for referrals to an attorney based on their legal matter

● Updating Status information system for the client

● Entering payments for any attorney

● Providing the best customer service possible to our clients Education:

Glendale Community College: Some criminal justice courses

Rio Salado College: GED

Relevant Skills and Qualifications:

Language Skills- Bilingual-Spanish/English Highly Proficient Work Skills- Microsoft Excel Program, Microsoft Word Program, Microsoft Outlook Program

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