Computer Technician Technical Staff

Alex E Brown

***** ******* **, *******, ** ****1

313-***-**** **************@*****.***

·Professional Summary Objective

·Highly seasoned and reliable Computer Technician with a strong technical background and excellent client service record. Adept at explaining complex technical concepts and processes to clients and non-technical staff in a clear and understandable manner. Able to multitask effectively and bring several simultaneous installation and repair projects to completion with full accuracy and efficiency.

Core Qualifications

Extensive computer installation ad maintenance experience

Strong familiarity with workstation setup and computer hardware and software applications

Excellent proficiency in software packages of major clients

Superior skills in repairing peripheral computer equipment such modems printers and scanners

Exceptional skills in installing and maintaining hardware and network cables

High troubleshooting and analytical abilities

·

Education

HIGH SCHOOL DIPLOMA GRAUATED 2009 DETROIT MIDTOWN ACADEMY

·Major: Computer Tech

·Minor: Biotechnology

·Related coursework: High troubleshooting and analytical abilities Management

COMMUNICATION

·Building trust and establishing rapport.

·Demonstrating concern.

·Paraphrasing to show understanding.

·Nonverbal cues which show understanding such as nodding, eye contact and leaning forward.

·Brief verbal affirmations like I see, I know, sure, or I understand.

·Asking open-ended questions.

·Asking specific questions to seek clarification.

·Waiting to disclose your opinion.

·Disclosing similar experiences to show understanding.

LEADERSHIP

Providing directions to technical team throughout software development phases

Ensuring software programs meet expected standards for correctness, security, platform readiness and performance

Developing and maintaining information technology models that meets the requirements of the organization

Promoting software development standards, performing system analysis and providing direction to senior management and project teams during the technology decision-making process

Explaining features and technical capabilities to the business team

Motivating technical team in delivering high-quality computing products

Experience

PARK WORKER CEDAR POINT FROM SEPT. 16TH TO OCT. 30

·I was a park Tech and Parker worker. I did Tech work for halloweekends and I Was Parker work who work in Hunted house. I got bonus for my Costumer service and how well I worked with my employees.

FIXING COMPTUERS ALEX BROWN COMPUTER REPIER SERVICES 2007-NOW

·Fixed on computers and Troubleshooting them and I was Programmer. I also got paid more for fixing a guy computer

because no he want to could not fix it.

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