Mary Mukundi
Front Office Supervisor
Phone: +971-**-******* Email: admvkq@r.postjobfree.com
Address: Al Nahda, Dubai
DOB: 1st Nov 1989 Nationality – Kenyan
VisaType: Spouse Visa, valid till 2022
Experience
FRONT OFFICE SUPERVISOR
ACCOR HOTELS: IBIS ALBARSHA
HOTEL
Team leader, Departmental trainer, In-
charge for guest reviews, oversee daily
front office operations and generate
reports.
GUEST SERVICE AGENT
ACCOR HOTELS: IBIS ALBARSHA
HOTEL, DUBAI
Handled Front Office daily operations:
check in & check outs, improve
performance scores, reports and emails
correspondence.
PERSONNAL
ASSISTANT/RESERVATIONS
OFFICER
Bird-watching East Africa
Nairobi, Kenya
Office administration, Hotel bookings,
airport transfers, camp manager, book
keeping, prepare itineraries, arrange and
coordinate safaris.
PRODUCTION ASISSTANT
Historia Films Kenya
Nairobi, Kenya
Photography, manage production sets,
make short films, revise scripts and run
production errands.
Skills
PROFESSIONAL
Excellent Customer Service
Planning and organization
Communication
Time management
Impeccable integrity
TECHNICAL
OPERA & PMS
MS Office
PERSONAL
Attentive to detail
Friendly
Reliable
Responsibility
Education
DIPLOMA IN PUBLIC
RELATIONS
University of Nairobi
Nairobi, Kenya
2012 - 2013
CERTIFICATE IN A LEVELS
Tororo Progressive Academy
Tororo, Uganda
2007 - 2009
Hobbies
Travelling, photography, camping,
music and watching movies.
Best Employee of the month Ibis Al
Barsha: August 2017
Train The Trainer Certification: March
2018
Dubai Way (Customer Service).
2018–2018
2017 - 2018
2013-2016
2012-2013