Customer Service Representative
Resume:
Profile
Graduating college student willing to be trained as a Customer Service Agent providing high quality service to callers, working address and meet all needs. Adept at following communication scripts to properly handle various needs in a poised and professional manner. Willing to work to keep and increase customer satisfaction with every phone call. Understands the importance of delivering the mission of a brand with each action and interaction that takes place involving customers.
Employment History
Delivery Partner at Food Panda, Manila
2019 – 2020
Worked as a delivery partner for the company.
Delivered food and beverage to customers.
Rider Partner at Angkas, Manila
2018 – 2019
Delivered items properly and with care.
Served as a motorcycle rider for satisfied customers making sure that they arrive to their destinations safely.
Service Crew at Classic Savory, Manila
2015 – 2016
Greeted all customers with a smile and enthusiasm.
Served customers quality food.
Helped with cleaning and maintenance of restaurant and kitchen.
Education
BSEd – MAPEH, The National Teachers College, Manila
June 2017 – June 2021
Currently belong to the graduating class of 2021
High School Diploma, Alternative Learning System, Manila
May 2016
Passed the 2016 Alternative Learning System Exam
Elementary Diploma, J.C. De Jesus Elementary School, Manila
June 2002 – March 2009
Edward John Mallari Benipayo
Customer Service Agent
Details
***********@*****.***
Skills
Fast Learner
Ability to Work Under Pressure
Multitasking
Adaptability
Good Communication Skills
Patience
Fast Typing Skills
Resourceful
Bilingual
Friendly Demeanor
Hobbies
Playing different kinds of sports like basketball, volleyball, darts, chess, table tennis, etc.
Computer Gaming
References
Raquel S. De Leon from
T. Paez Elementary School
Laida V. Pangilinan from
J.C. De Jesus Elementary School
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