UMADEVI GANESAN (Uma)

Cell :858-***-****

admvii@r.postjobfree.com

www.linkedin.com/in/umadice/

Summary

QA Team Lead/Software Test Engineer with 18 years’ experience in Design, Development, Testing, Mobile testing and Quality Assurance of Software Applications with various technologies like Mortgage, Insurance, Stock, Health Care, Estimating products and Security. Wrote test plans and test cases for various products using Test Director, Quality Center, Quick Test Pro, Selenium.

Create best practices based on the team's needs to deliver a product on time without compromising on quality, mentor junior members in the team.

Work in All phases of Testing Cycle from Functional Testing, System Testing, Validation testing, Performance Testing, Load Testing, Stress Testing, White box testing, Black Box, Compatibility, Integration and Regression Testing in the following environments ASP, C#, .NET, HTML, Java, VB script, JavaScript, Python and C++.

Experience in SQL Server 2008, 2014, Oracle, TOAD.

Hands on experience in planning and executing testing methodologies and the defect reporting process and analyzing requirements, write, review and execute test cases.

Possess strong knowledge and expertise in testing of Internet/Intranet, two-tier, three-tier technology, Object-Oriented Analysis, Web based applications throughout the development life cycle model with different life cycles like Waterfall, Continuous Integration, and Agile methodologies and Agile mindset.

Possess excellent analytical, Self-Starter, problem-solver and good communication skills and a good team player.

Strong interpersonal skills, influencing skills, well independent, proactive, quick learner, self-motivated and self confident with a positive attitude, detail oriented and vision.

Not afraid to wear multiple hats - no job too big or too small.

Certifications: ITIL FOUNDATION (2013), ITIL Certified.

Bioinformatic Methods I (2017), Coursera

Bioinformatic Methods II (2017), Coursera

Operation Management (2016), Udemy

Project Management Professional (PMP)® - 35 Contact Hours (2016), Udemy

Six Sigma Yellow Belt (2017), 6sigmastudy

AWS Certificated Cloud Practitioner (2020)

Software Skills

Programming C++, .NET, ASP, PL/SQL, JAVA 2.0, Developer 2000, ellipse, Junit, Python, SWIFT 4.2, XCode 10.1

Scripting Languages HTML, VB Script, Java Script

Software Tools Microsoft Visual Studio 98, Visual Age, MS-Word, Excel, Visio

Reporting Tools Crystal Report, Actuate Reporter 5.0

Browsers/Mobile Chrome, IE11, Safari, Android 8, iPhone (iOS12)

Operating System Windows NT 4.0/ 3.51, Windows 98/2000, Dos 6.0, UNIX and MAC

Databases MS Access, Oracle 7.x/8, SQL Server 2008, IBM DB2 V7, Toad for Oracle9.5

Functional Testing Tools Quick Test Pro 6.5/8.2/9/10, AstraQuickTest 5.5, Rational Robot, Selenium, Lab View

Tracking Tools PR-Tracker 2.06, Test Director 6.01/7.0/8.0, Quality Center 9.5/10, JIRA, Dev Track 5.6.2, Team Track 6.6.1.06. Ontime 2010, Service Now (SNOW), Confluence

Load Testing Tool Load Runner 6.0/7.0, Astra Load Test 5.4.3

Requirement Management Tool Perforce, PVCS Version Manager 6.8.10, JIRA, PVC Dimensions7.2, DOORS, Test Management, Confluence, Test Rail, Zephyr

Knowledge of other tools Rational, WebScope, ImageScope. Agilent Technologies’ Bench Lab NGS V4.3.5

Document management software Master Control v11.7

Version Control TortoiseSVN 1.9.5

Flow Cytometry data analysis FCS EXPRESS 5/6.04.0034

Cytogenetic CytoVision7.4 Software

WORK EXPERIENCE:

QA LEAD, Breg, Carlsbad, CA 2018–Till date

Total Solutions Customized for Orthopedic Providers. Breg provides premium, high-value sports medicine products and services that advance patient orthopedic care.

Environment: Mac, JIRA, iPhone, Swift 5, XCode 10.2.1, .Net framework, Redox, Kibana, Chrome, Test Management, Safari, AWS S3, AWS Elastic Search, Test Rail, Zephyr, VM Fusion, Zeplin, Postman (7.25.2), Confluence, Selenium, Java

Responsibilities:

Developing and managing Software QA policies, priorities and workload.

Driving continuous improvement through the strengthening and quality tools, skills, infrastructure and process improvements to achieve business objectives.

Participate in the full software development lifecycle (requirements derivation through delivery) in agile environment.

Working with Offshore QA team for the testing activities and reporting to manager on daily basis.

Working with the development team and participating daily standup meeting.

Develop test plan, test cases. Test strategy meeting functional requirements, user stories and UAT.

Creating product documentation review and analysis – user needs, requirements, and design documents, user manuals and Participating in code reviews.

Automating SPRINT stories for each sprint using SWIFT (Xcode) and reduced manual QA hours from 100% to 30%

Documented and added more confluence pages for the business workflow and for QA Process improvements

Involved in user and stakeholder interviews and collected requirements in an Agile framework (Story writing, epics, acceptance criteria, close and create sprints etc)

Responsible for new web development and automation using Selenium, C# and Java

Responsible to test Kibana and Redox message for integrated EMR information

Working with project and marketing managers to break down requirements into independent valuable stories that focusing on user’s goal .

Working with the cross functional team like engineering, innovation team to test multiple products for both software and hardware.

Accountable to demonstrate the organizations Cultural Beliefs and achieving desired results.

Accountable for developing test plans, test cases for various testing like input/output validation, range testing, navigation, security, data integrity, performance, smoke test, and usability, compatibility for the Web, iOS and Android apps in JIRA.

Rest API testing using Postman to validate end points ( web services)

Tracking Bugs, tasks and issues in JIRA.

Participating in all requirements gathering meeting and Sprint planning, retrospective and demos for the team.

Researched and found effective test add on tools for JIRA and saved money for the management.

Working with the Director of QA for all Validation, verification, HIPPA and Patient related security and risk management documents,510 K process and compliance issues related documents (Class A, B and C)

Sr. QA Eng\QA LEAD, Genoptix, Carlsbad, CA 2012–2018

Environment: Service Now, Tortoise SVN, SQL Server 2008/2014, Windows XP/Vista, Mac OS 10, Window 7, VB script, FCSE Express V5, CYTOVISITON, AQUA, SPECTRUM, IGM, Master Control v11.2, V11.7, MAC OS 10.11, Safari, IE11, Chrome, FF, Selenium, LIMS, Share point, Web Scope, Image Scope, Cartagenia, NofOne (Agilant software).

Responsibilities:

Developed and managed Software QA policies, priorities and workload.

Accountable for developing test plans, write and execute test procedures for various testing like input/output validation, range testing, navigation, security, data integrity, performance, smoke test, usability, compatibility with all supported configurations, Mobile browsers and regression testing.

Participated in production design reviews to provide input on functional requirements, product designs, schedules, or potential problems.

Reviewed software documentation to ensure technical accuracy, compliance, or completeness or to mitigate risks.

Developed test plan and test cases that address areas such as database impacts, software workflow scenarios, regression testing, usability, bug fixes.

Documented software defects, using a bug tracking system and report defects to Software development team.

Developed or specified standards, methods, procedures and process to determine product quality or release readiness.

Tested various web services and window services using internally developed API tool.

Coordinated, tested and released bugs, enhancements, features to production in correct schedule (Continuous Integration, Continuous Delivery methodology)

Managed QA engineers to assure deliverables are defect free and met business requirements and objectives.

Validated in LIMS system for the application functionality updates (SOFT)

Mentored, trained and managing new and existing QA personnel.

Sr.QA Engineer, Audatex, San Diego, CA 2008 –2012

Environment: QTP 9.2/9.5, Quality Center 9.0, Team Track 6.6.1.06, Toad for Oracle9.5, SQL Server 2000, Windows XP/Vista, JIRA, VB script, VB.NET, ASP.Net, C#, Scrum, Agile, Lab View

Responsibilities:

Wrote Requirements, test plans, test cases, and test scripts for Estimatics products in Quality Center.

Tracked bugs in Team Track and JIRA.

Responsible for conducting different types of tests like functional, negative, boundary, Regression and stress for each version of estimating products.

Wrote test designs, test cases and involved in functional, UI testing of the Estimating application and AudaUpdate client application.

Responsible for the automation of the application using QTP

Responsible to validate and process all production support escalations (level 1) in time and work closely with customer to resolve or get details about the issue.

Adopted and followed Agile scrum methodologies and tested various projects using scrum methodologies.

Lead/Sr.QA Engineer, EASTMAN Kodak Company, San Diego, CA 2007 – 2008

Environment: QTP 9.0, Test Director 8.0, Quality Center 9.0, SQL Server 2000, Windows Vista and MAC, VB script, VB.NET, ASP.Net, C#.

Responsibilities:

Involved in this project as a Lead/Sr.QA Engineer, to test Kodak Easy Share All in One Printer series and Kodak Wide Format Printer applications.

Worked with China team for the Da vinci (Kodak Wide Format printers) requirement gatherings and test plan development.

Wrote test procedures and test scripts for Kodak AiO applications (Kodak AiO Home Center and Kodak Easyshare) and for Kodak WF printer application.

Guided QA Team in making Test cases for conducting different types of tests like functional, negative, boundary, performance testing.

Reviewed all test cases for all printer modules as a test case expert and involved in creating test cases (ad hoc direction, performance, positive and negative)

Planned Software Test through Testing Tools such as QTP for different stages Of Printer Drivers, Home Center software, Easy Share software, Scanner Drivers and Fax driver.

Used Quality Center for the planning, developing and executing automated and manual testing

Wrote QTP scripts with the .net Add-in to allow for the automated testing of scripts for Scanner Driver, Printer and is implemented through Test Director.

Leaded the team on Daily Defects status and Progress meetings and Demonstrated ability to recognize, diagnose, and report hardware vs. software defects and bugs

Wrote automation script to install various third party applications without manual intervention in various operation systems and configurations.

Supervised offshore and Onsite team.

QA Team Lead, LPL Financial Services, CA 2006-2007

Environment: Windows XP/ 2000/ 2k/NT, SQL Server 2000, IE 6, IE 7 RC1, MS Visio, MS Project, Test Director 8.1, ASP .Net (C# .NET)

Responsibilities:

Involved in managing more than 3 test teams as a QA TEST LEAD and totally involved in assigning various tasks to the team members, documenting the workflows and maintaining the Teams.

Involved in BRD, FSD walkthroughs and Test procedure walkthroughs and Develop and present Test Plans and Test strategy documents for each project and Adhere to internal escalation procedures and followed Testing and Software development life-cycles methodologies.

Involved in assigning and writing various Test requirement definitions, test designs, test scripts and test data development, test environment configurations, test script configurations management, and test executions for each build.

Responsible for preparing Risk Assessments analysis for various projects.

Prepared and reviewed Project plans for various projects using MS Project.

Leaded and Conducted various testing with the test team members for each build like sanity, functionality and regression.

Involved in preparing and providing various test coverage metrics, project metrics, status reports, build status reports to the management in weekly and daily process as needed.

Responsible for defect tracking process and defect review meeting for each project and for each build cycles.

Sr. QA Engineer, Websense, CA 2005-2006

Environment: Windows XP/ 2003/ 2k/NT, SQL Server 2000, Apache, IIS, Dev Track 5.6.2, Perforce client version 2004, ASP .Net (C# .NET)

Responsibilities:

Involved in this project as a Sr.QA Engineer, to test CPM product and Websense Enterprise Applications.

Created various ghost images and configured new systems with various images to test the application.

Updated and reviewed various test plans and test cases for different CPM components using Perforce.

Involved in writing requirements and new test cases for various test scenarios and tracked all the defects/bugs in Dev Track.

Involved in functional, system, integration, ad-hoc and regression testing on various CPM components on daily basis for each build for different operation systems like windows 2k, 2003, XP and NT

Involved in testing the CPM Application policies for various protocols like TCP/IP, directory services like Active directory, Novell, e-directory etc and for various filtered categories for security threats.

Involved in troubleshooting various networks, firewalls, hardware issues

Involved in doing Upgrade testing for each release like from 5.5.2 to 6.1, 6.1 to 6.2 etc

QA Team Lead, Mitchell International, CA 2004-2005

Environment: Java 2.0, C++, .NET, VB, JSP 1.1/1.2, Visio 2000,JavaScript 1.1/1.2, Netegrity, LDAP, Oracle 8, SQL 2000, Windows 2000/NT, XML, PR-Tracker, Test Director 8.0,PVCS Version Manager, CVS, IE 5/6.0, UNIX, Quick Test Pro 6.5

Responsibilities:

Involved in this offshore project as a QA TEAM LEAD, to interaction with programmers, users and business systems analysts to understand and gather necessary information on requirements of the Application from QA perspective to develop test plans and with customers on quality related issues.

Provided technical leadership and mentored team size of 10 and totally involved in assigning various task to the team, documenting the workflow and Maintaining the Team

Wrote requirements, test cases, test sets in Test Director

Leaded, Coordinated and facilitated status meetings with cross-functional team members.

Reviewed all Detail Designs, Unit Test plans, Integration test plans, service metrics, test plans and test cases from the offshore team and provided feedback to the team

Reviewed all Functional and Requirements documents for various modules and provided feedback to the PM

Involved in various testing like Black box, White Box, Functional, System, Regression, and Performance testing.

Designed test automation plans for various modules both at the functional and system level.

Wrote and executed test scripts using Quick Test Pro.

Involved in Functional and Regression testing for each build Testing GUI and Functionality of the application using multiple operating systems and various environment.

Involving to report and release the Bugs to Development Team using PR Tracker

Ensured QA Test Case design and execution methodologies are technically sound.

Lead software-testing projects and assist in the training of entry and intermediate level staff members.

Team Lead/Sr. QA Engineer, Transcore, CA 2001-2004

Environment: Java 2.0, C++, JSP 1.1/1.2,Visual Age 3.5.3, EJB 2.0, Actuate Report Generator 5.0,IIS, JavaScript 1.1/1.2, Perl, Web sphere 3.5,SQL 2000, Windows 2000/NT, VB, Clear Quest, WR 7.0, Test Director 7.0,PVC Dimension 7.2,PR-Tracker 2.06, IE 5/6.0,Netscape 4.7/6.2, UNIX, DOORS, IBM DB2, Rational Robot

Responsibilities:

Involved in interaction with programmers, users and business systems analysts to understand and gather necessary information on requirements of the Application from QA perspective to develop test plans and with customers on quality related issues.

Involved in Data conversion testing (Back end testing) (FORTRAN to SQL Server 2000)

Wrote and executed different user level Test Cases and requirements using Test Director 7.0.

Involved in guiding QA Team in making Test cases for conducting different types of tests like Installation testing, Validation Verification testing, Regression Testing, System Testing (GUI, Functionality testing, concurrency testing, data driven tests).

Involved in writing test scripts for testing the application using QTP 6.5 and called the script in Test director using API and tracked bugs in OTIS (Online Tracking and Information System), PVC Dimension 7.2, and Test Director 7.0 and reviewing bugs in meetings.

Involved in appraisal of user manual written by Technical Writers and making sure the documentation was easy to understand and work from an end user’s perspective.

Analyzed many performance tools like Web Performance Trainer and E-Suite.

Involved in testing Credit Card processing (conversion of flat file to BSP), automatic replenishment (EFT process).

Involved in Validation of Credit Cards like Visa, American Express, MC, Discover for Banking process and ATM/Debit Card experience, ATM Coin Machine, payment processing, etc

Sr. QA Engineer, ShowmeTV, CA 2000 – 2001

Environment: Win Runner, LR, Astra quick test, Window NT, IIS, MTS, ASP, XML, C++, Vbscript, Crystal Reports, Rational Robot Java script, VB, Java, DOORS, UNIX and SQL Server

Responsibilities:

Responsible for writing different user level Test Cases and test plans.

Tested GUI and functionality of the application under test using multiple browsers such as Netscape Navigator 4.7, Microsoft Explorer 5.0 on multi platforms and interpreted the negative/positive results.

Involved in functional, UAT, regression testing for each build.

Wrote functional requirements and linked the output of the test case and use case using Doors.

Recorded Scripts for the application using Win Runner.

Bug Tracking was done using a company internal tool SSB.

Tested systems compatibility with the software (i.e.: audio, video, speed of the videos)

Software/QA Engineer, Durrant Info Links Pvt, Ltd 1994-2000

Environment: Windows NT, HTML, ASP, IIS, MTS, Java script, VB, VC++, Crystal Reports, & Oracle 7.3.

Responsibilities:

Designed various screens and forms for entering the Employee Details

Coded various functions using VB script & Java script

Captured Data using ASP to store in Oracle 8 Database

Coded the Hard Talk module, Profile module.

Involved in validation verification, smoke, white, black, system, performance, functional testing

Performed Quick look test and functional test.

Involved in Design and development of the package

Updated Product with new features using HTML, ASP and VB.

Education

Bachelor Degree in Science - University of Madras, India

Honors Diploma in Software Technology and Systems Management, NIIT, India

Certification in Oracle, C++, VC++, VB

Certification in Java Programmer and Developer.

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