Employment Training Specialist

Cassandra Sylva

***** *** ******* *** ****, San Diego, CA 92129 ********@******.*** 858-***-****

EDUCATION

San Diego State University San Diego, California

Bachelor of Arts and Letters – Anthropology May 2020

Relevant courses: Principles of Socio-Cultural Anthropology, Principles of Anthropological Linguistics, Roots of Civilizations, Cultures Around the Globe, Anthropogenic Landscapes, and Dynamics of Biocultural Diversity.

PROFESSIONAL EXPERIENCE

Partnerships With Industry San Diego, California

Employment Training Specialist Sept. 2020 – Present

Directly supervise clients and their work completion in various work settings.

Establish and implement training and support strategies for clients which encourages ownership of their work and enhances their relationship with employers.

Facilitate meetings with senior management, clients and their social workers to establish a base line metric of their current life/work status and develop strategies to ensure the clients success in both categories.

Record case notes and billable statements which documents the clients’ goals, mental state and assigned duties which keeps their social workers informed and up to date.

Starbucks San Diego, California

Shift Supervisor Jan 2019 – Feb 2020

Verified change orders to ensure proper cash management and distribution of funds.

Monitored suppliers to ensure that they efficiently and effectively provided goods or services within budgetary limits.

Established and implemented departmental policies, goals, objectives, and procedures in conjunction with standard operating procedures.

Managed a shift team during periods of high volume or unusual events to keep the store operating at or above company standards.

Educated team members by providing clear, specific, timely and respectful coaching to ensure operational excellence.

Melinda’s Bookkeeping San Diego, California

Bookkeeping Assistant Aug 2016 – May 2020

Analyzed client’s financial records and identified gains and losses of funds.

Introduced effective solutions for the improvement of clients’ insufficient funds by carefully evaluating past records.

Adjusted balance sheets, and income statements to expedite the clients’ accounting procedures in an efficient manner.

Processed and recorded employee payroll, vacation, and sick leave hours.

In-N-Out Burger San Diego, California

Associate Manager May 2010 – Oct 2018

Established procedures to efficiently deal with common operational problems such as employee safety and wastage.

Oversaw and evaluated workers and work procedures to ensure quality standards and outstanding customer service.

Executed various financial activates, which included cash handling and deposit preparation.

Trained workers in food preparation, service, sanitation, and in safety procedures.

ADDITIONAL INFORMATION

Skills: Adaptability, Organization, Critical Thinking, Leadership, Time Management, Communication, Public Speaking, Professionalism, Email/Letter Etiquette, Microsoft Office Suite, Google Platforms.

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