Assurance Engineer Group Leader
Resume:
Kenneth R. Louk Jr.
Chesapeake, VA 23323
Mobile: 804-***-****
E-Mail: *******@*****.***
Quality Assurance Engineer II
Meticulous and influential leader in the field of manufacturing and factory operations, who undertakes complex assignments, engages, educates, and motivates employees, and “leads by example” to deliver superior performance. Applies strong understanding of manufacturing processes to encourage and develop and implement process improvements in areas of efficiency, auditing, materials management, and forecasting. Operates with a strong sense of urgency and thrives in fast paced setting.
Core competencies include:
Outstanding interpersonal and supervisory skills * Employee forecasting and scheduling * Process review, improvement, and implementation * New hire and up-training facilitation *
Auditing Internal and External Customer, Core Quality Standards.
Employment History:
Quality Assurance Engineer II, Liebherr Mining Equipment, June 2015 – Present
Develop New Processes for individual departments within the Quality Assurance Department
Assist in Quality Inspections within Receiving, Fabrication, and Assembly Department.
Implement new 5S Techniques into the Quality Department.
Audit all Manufacturing Departments on Processes and Material.
Audit other Facilities within the Liebherr Company.
Develop and implement Monthly Reports that are used to assist Executes in determining a plan of action for production based quality issues and concerns.
ISO trained and have been a Lead Auditor on a number of Audits throughout various departments with Liebherr Company.
Calculation of Monthly, weekly, and yearly Cost of Quality.
Work with other departments the manage Field Incident Reports and Product Assembly Reports and assist in managing both internal and external customers.
General understanding of mechanical and electrical inspection in receiving department from suppliers. Performs internal audits within each sub-assembly such as fabrication, cab assembly, power mod assembly, ship-loose assemblies, and performs layered audits on each area and final inspection prior to releasing product to be shipped.
Trained to read and understand blueprints on vital components of the assembly line..
Lean six-sigma certified through the Liebherr Corporation.
ISO-9001 2015 certified auditor.
Root Cause Analysis trained.
Develop new process and procedures throughout the facilities.
Resolve any internal and external complains through a Field Incident Report and Part Approval Process.
Work with warehousing to get a better understanding of reasons for miss shipments and incorrect parts to affiliates.
Assisted upper management on retrieving ISO-9001 2015 certification.
Department Supervisor, Narricot, ITG Textile Company, May 2013 – January 2015
Responsible for supervising 30 employees engaged in weaving operations.
Developed and implemented new processes to increase efficiency and minimize production defects. My implemented initiatives have resulted in a reduction of material defects from 9% to 2.5%, saving
the company over $100,000 each year.
Engaged employees to maintain efficiency quota of 85%. Since joining the organization, efficiency levels have risen from 70% to over 88%.
Involved in executing new hire training curriculum and up-training.
Implemented new data sheets and trackers process for materials and educated employees how to minimize raw materials waste.
Motivate and demonstrate “lead by example” methodology for employees each day.
Conduct periodic quality control checks per shift.
Train employees lean manufacturing processes such as 5 Why and Fishbone.
Worked with Management on keeping ISO-9001 status.
Group Leader, Gunlocke, HNI Corporation, March 2008 - May 2013
Responsible for supervising 35 Employees engaged in office furniture factory operations and processes.
Implementation of New Concepts Improving Workflow to Maintain Production Goals of Office Furniture.
Manage factory daily activities, including department scheduling, Kronos timekeeping, quality control, value stream mapping, and shipping and receiving logistics through UPS.
Experienced in Fishbone and “5 Ways Techniques to Help Solve Challenges within the Manufacturing facility” education and implementation.
Experienced employing RCI (Rapid Continuous Improvement) concepts.
Work on quality issues and develop new processes to eliminate any future issues.
Develop a new 6s process for each individual area within the finishing area and implement.
Worked within a team to assist on elimination of defects in the finishing area.
Audited each area for defects and processes to make sure personnel was perform tasks appropriately.
Lead Utility/Supervisor, The Hon Company, HNI Corporation (Nov. 1997 to March 2008)
Responsible for supervising 15 employees engaged in metal product manufacturing.
Implemented process of new concepts approving workflow to increase production goals.
Managed factory operations activities include scheduling, Kronos timekeeping, production flow, quality control, and shipping & receiving logistics through UPS.
Maintained involvement with job roles of persons I supervised by learning skills such as machine operation, welding, metal products spraying, product packaging. Additionally, I am also forklift certified.
Experienced employing RCI (Rapid Continuous Improvement) concepts.
Worked on QA teams to eliminate any cross contamination.
Developed new processes and procedures to start the process of getting company to an ISO-9001 status.
Worked as project manager on implementation of Lean manufacturing terminology and practices.
5s and 6s implementation throughout the entire facility.
Warehouse facilitating, workflow process chart.
QA control within warehousing and manufacturing departments.
Project team leader on several RCI events that improved processes and procedures to help eliminate any lag processes.
Lead Employee, Ingram Book Distribution (Nov. 1992 to Nov. 1997)
Responsible for all customer fulfilment activities and assisted with supervisory tasks for multiple teams.
Managed Computers Systems (Microsoft Excel, Word, and PowerPoint) within the various departments of the facility.
Filled orders for customers, packaged products for shipping, ensured availability of items were fulfil able with inventory in warehouse.
Education
Averett University, Bachelor of Business, 2016
Leadership Training 2008 through 2012
Bryant & Stratton Business College, Associates degree in Paralegal studies, 2006
Welder Certification
Office 2015 Certification
Certificate of Quality Audit, 2017
Lead Auditor Training for ISO 9001:2015
Greenbelt certified through company
References are available upon request.
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