Andreana

Moore

The University of Southern Miss (Online)

769-***-****

ABOUT ME

admvdk@r.postjobfree.com

***** ****** ***, **** ***

Houston, TX 77049

Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customers and problem-solving with training in hotel operations. Motivated to learn, grow, and excel in entrepreneurship and hotel management.

SKILLS

EDUCATION

High School Diploma

Clinton High School

2012-2016

Entrepreneurship/ Tourism BA

Bachelor of Science: Business Administration

University of Southern Mississippi

2016-Current

EXPERIENCE

Customer Service Advisor

Mister Car Wash/ Clinton, MS 12/2020 to 05/2021

Creating social distance markings limiting person to person contact..

Inform customers about the benefits of the UWC. Navigate customers through customer experience by educating them on our wash packages

Call Center Representative

Maximus/ Hattiesburg, MS/ 10/2019 to 02/2020

Maintained accurate and current customer account data with digital information updates. 90% Customer satisfaction maintained.

Initiated termination of customer contract upon request; Offered technical support for online purchases and help customer navigate website to enroll in coverage.

Sales Associate

Stein Mart/ Hattiesburg, MS/ 08/2019 to 12/2019

Balanced and organized cash register by handling cash, counting change, and storing coupons. Actively engaged customers to provide general assistance and store merchandise.

Answered questions about store policies and current promotions; Greeted customers, helped locate merchandise and suggested suitable options.

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